Mark Miner
Mark Miner at Gates GMC Nissan

Mark Miner | Page 7

Service Advisor

Gates GMC Nissan

143 Boston Post Road
North Windham, CT 06256

Contact Me
5.0
144 Reviews

Dealership Experience

11 yrs, 5 mos

5.0

144 Reviews

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144 Reviews of Mark Miner

November 12, 2021

Dealership Rating
Employee Rating

As a 3 time new vehicle purchaser from Ralph Clemente at Gates Nissan/Buick, I am, and have been, a very happy customer. Ralph goes above and beyond, making sure the vehicle is going to be a good fit that w More

by Mariem0501
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ralph Clement, Jeana Zajaczkowski, Jamie Laskow , Corey Litwin

September 27, 2021

Dealership Rating
Employee Rating

Terrible cust service, needed a transmission I was told that they would work up a quote and get back to me on my xxx. That was in February still waiting for a call. I ended up going to another dealer. More

by myke1965
Customer Service
Recommend Dealer
No

Other Employees Tagged: Jamie Laskow

Oct 12, 2021

Gates GMC Nissan responded

We normally have prices at our service desk for GMC and Nissan products. I would need more information of what type of vehicle and your name to pull the repair order to see the diagnosis to see how we failed you. I apologize with Covid causing a lot of issues this year and last we have had many new hurtles to climb. Please feel free to contact me at 860-771-4522. Thank you, Bill Rideout Service Manager

Oct 12, 2021

myke1965 responded

Tom had the quote originally done. The prices just needed to be updated and that it would take a few days. It was a 2009 Cadillac STS

September 16, 2021

Dealership Rating
Employee Rating

I am very happy with both my car buying experiences with Martin and Gates! I never hesitate to refer people to either. More

by Krisandrac
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 19, 2021

Dealership Rating
Employee Rating

Only issue I’ve had was them never calling me back. They were going to work up a quote for a new/rebuilt transmission on my Cadillac. That was back in February, never called me. I miss Tom being there he wa More

by myke1965
Customer Service
Recommend Dealer
Yes

July 19, 2021

Dealership Rating
Employee Rating

Great place and GREAT employees. Most importantly they LISTEN to us. We are loyal customers since 2003. I think we are on our 4th or 5th car now. More

by Bob Paris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeana Zajaczkowski, Jamie Laskow , Corey Litwin

Jul 22, 2021

Gates GMC Nissan responded

Thank you so much Bob! We are happy you have loved all your cars! Enjoy this next one!

July 15, 2021

Dealership Rating
Employee Rating

I have been working with the team at Gates for over 15 years. I will not purchase a vehicle anywhere else. This last time I worked with Martin and he helped me out of quite a pickle. I send everyone I kno More

by ginnyperson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Gates GMC Nissan responded

Wow! Thank you Ginny! Have a good day!

June 19, 2021

Dealership Rating
Employee Rating

I have been doing business with Gates for many years. The service at Gates has always been outstanding but Veronica is by far the best sales person I have ever worked with. More

by Diane2016 Regal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier, Jeana Zajaczkowski , Veronica Greene

May 24, 2021

Dealership Rating
Employee Rating

Always a great experience at Gates GMC Buick. As a multiple vehicle buyer, they have always treated me with respect and dignity and offered me a fair and equitable deals. A special thanks to Martin Qu More

by LT Hiker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Gates GMC Nissan responded

Thank you for such a wonderful review. We appreciate the continued business and hope that you come again soon!

May 05, 2021

Dealership Rating
Employee Rating

Veronica made buying our new car an absolutely amazing experience. She's very knowledgeable, kind and extremely helpful. 10/10 we will definitely be back More

by heatherromann
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Veronica Greene

April 27, 2021

Dealership Rating
Employee Rating

Had to deal with the folks at gates from 8oo miles away and they were very helpful and looked after all my needs excellent customer service. More

by carpentergord
Recommend Dealer
Yes
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