Mark Molenda | Page 23

It has been a week since my purchase, and I I am still waiting for a call back from Ferman to bring the car back to the dealer for the cracked windshield replacement, as well as the touch up paint that ne waiting for a call back from Ferman to bring the car back to the dealer for the cracked windshield replacement, as well as the touch up paint that needs to be done. Other than that, my overall car buying experience with Ferman was a great. More

by feridep Verified Customer Verified Customer

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It was a great shopping experience as our salesman Izzy went above and beyond in many areas . Just great great great great great great great went above and beyond in many areas . Just great great great great great great great More

by MIKELAUREN5292 Verified Customer Verified Customer

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I had the best car buying experience ever. I ended up in the most perfect vehicle, and working with the best people ever. Mike and Ken we're so helpful and friendly. Both were honest and straightforward, an the most perfect vehicle, and working with the best people ever. Mike and Ken we're so helpful and friendly. Both were honest and straightforward, and went above and beyond to make sure I was happy and had everything I needed. More

by Elle Holli Verified Customer Verified Customer

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Very nice to work with Izzy was amazing friendly and Very nice to work with Izzy was amazing friendly and very professional not even a little pushy vehicle was clean and management agreed to make cosm Very nice to work with Izzy was amazing friendly and very professional not even a little pushy vehicle was clean and management agreed to make cosmetic repair More

by stripes1 Verified Customer Verified Customer

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We found a good deal on a used car for our son. The vehicle seems good value for the money. They were easy to deal with and things moved smoothly and quickly! vehicle seems good value for the money. They were easy to deal with and things moved smoothly and quickly! More

by EXAR121 Verified Customer Verified Customer

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My previous vehicle was purchased at Jim Browne. I had service done on my previous vehicle and was impressed with the customer service. With Ferman being local, I needed to trade in my vehicle to get a lo service done on my previous vehicle and was impressed with the customer service. With Ferman being local, I needed to trade in my vehicle to get a lower payment. My first and only choice was Ferman. I saw the Dodge Journey online and in my favorite color. I admittedly started a chat to see up an appointment. My Salesperson was Tony. He had already knew what vehicle I was interested in and did not try to persuade me into something else. He was knowledgeable and understood the circumstance on why I was doing a trade in. We developed a relationship. His customer service skills was on point. On the test drive, we talked a little about the vehicle and talked about life. I will recommend him to friends who are looking for a vehicle. Thank you Tony for being my Salesperson. More

by Sjfiii Verified Customer Verified Customer

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The sales person Frank (new rep) that assisted us was phenomenal we cannot say enough about how wonderful he waz and how much initiative he took to make our experience perfect. phenomenal we cannot say enough about how wonderful he waz and how much initiative he took to make our experience perfect. More

by imunique1977 Verified Customer Verified Customer

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This store is where we will go next year to buy another veh. Very pleased with service...Friendly, fast no hassle, and all around great day. veh. Very pleased with service...Friendly, fast no hassle, and all around great day. More

by beyer.charles Verified Customer Verified Customer

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My salesman Joseph was very helpful in deciding the sale. I can’t say the same for the finance person. I noticed after I signed he charged me a thousand $ more than advertised. sale. I can’t say the same for the finance person. I noticed after I signed he charged me a thousand $ more than advertised. More

by delcambre1 Verified Customer Verified Customer

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Very helpful and nice folks. They were able to work with us and made sure we were comfortable. Our sales rep, Israel "Izzy" Cuellar was amazing and helped us so much during the process of purchasing our ri us and made sure we were comfortable. Our sales rep, Israel "Izzy" Cuellar was amazing and helped us so much during the process of purchasing our ride. He was very patient and always willing to go above and beyond for us. Thanks for your time and wonderful conversation Izzy!!! More

by Hector Verified Customer Verified Customer

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