Not too many customers can say they actually enjoy taking
their car in for service but in the 8 years I've had my MDX, I have experienced nothing but excellent service from everyone I have worked with.
their car in for service but in the 8 years I've had my MDX, I have experienced nothing but excellent service from everyone I have worked with.
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by jjbg4141
Verified Customer
Verified Customer
Apr 20, 2022 -
Arlington Acura in Palatine responded
We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
My 2014 MDX has only been serviced at this dealership.
I trust them and I have only good things to say about their employees and their work.
I trust them and I have only good things to say about their employees and their work.
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by LISAMOSACK
Verified Customer
Verified Customer
Apr 14, 2022 -
Arlington Acura in Palatine responded
Lisa, Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!
The service was very good.
Everything was on time. The mechanics always were nice and helpful.
Everything was on time. The mechanics always were nice and helpful.
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by LEONID.KAPOROVSKIY
Verified Customer
Verified Customer
Apr 14, 2022 -
Arlington Acura in Palatine responded
Leonid, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.
Great service.
Mark is easy to work with, explains the beginning plan and is in constant communication, letting you know if on schedule or if something is found. Al
Mark is easy to work with, explains the beginning plan and is in constant communication, letting you know if on schedule or if something is found. Always provides options with pros and cons.
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by DKKISH
Verified Customer
Verified Customer
Apr 14, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review. We're happy to hear Mark and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I always get great service, my Acura guy is Aamer, he's
the best. Always knows how to interpret what I'm telling him about the car in order to know what kind of work needs to be done. I've always been ha
the best. Always knows how to interpret what I'm telling him about the car in order to know what kind of work needs to be done. I've always been happy to see his face when I come to get work done on our Acura TL, I completely trust them.
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by heergenealogy
Verified Customer
Verified Customer
Apr 11, 2022 -
Arlington Acura in Palatine responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with Aamer and the crew. We truly appreciate this fantastic five-star review. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.
I have been a customer since 1990 and I can truly state
that the service team is probably the best in the country. They always have a smile and listen to any complaints/concerns I may have over the years w
that the service team is probably the best in the country. They always have a smile and listen to any complaints/concerns I may have over the years with my Acura 2008 TL. I highly recommend this dealership's Service Department !
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by aristidessmith
Apr 07, 2022 -
Arlington Acura in Palatine responded
Thank you and your family for servicing with us. the kudos are well appreciated.
Great service as usual.
Mark was terrific and the communication was great as well. The reason I keep coming back there is the service dept!!
Mark was terrific and the communication was great as well. The reason I keep coming back there is the service dept!!
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by TOHOOPS55
Verified Customer
Verified Customer
Apr 08, 2022 -
Arlington Acura in Palatine responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for continuing to choose Arlington Acura in Palatine. We look forward to having you as one of our valued customers for many more years to come!
Mark did a great job working with the technician to
diagnose and fix issues. Highly recommend this dealership for service and sales.
diagnose and fix issues. Highly recommend this dealership for service and sales.
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by NA.CAMPBELL12
Verified Customer
Verified Customer
Apr 06, 2022 -
Arlington Acura in Palatine responded
We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The best SUVs and a great dealership.
The service department is second to none. We've been Arlington Acura customers for 25 years for these reasons.
The service department is second to none. We've been Arlington Acura customers for 25 years for these reasons.
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by JPN
Mar 31, 2022 -
Arlington Acura in Palatine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.
Polite and efficient.
Car ready at the exact time promised. Everyone friendly who I spoke with
Car ready at the exact time promised. Everyone friendly who I spoke with
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by mdsoreilly
Verified Customer
Verified Customer
Mar 29, 2022 -
Arlington Acura in Palatine responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.