Reliable friendly service and convenient location.
I have been using this dealership for 20 years now and have been happy with some of the recent changes in service department
I have been using this dealership for 20 years now and have been happy with some of the recent changes in service department
More
by Highly Disappointed
Feb 26, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback.
We truly appreciate your loyalty to us over the past 20 years. Please let us know if we can be of any further assistance. We're always happy to help.
Timely and trustworthy work performed each time I have my
car serviced. Plus a car wash.
car serviced. Plus a car wash.
More
by saltess1
Verified Customer
Verified Customer
Feb 23, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!
When changing the antifreeze they left a rag on the
cooling fan.Good thing I saw it and removed it, otherwise I had to change the fan.
Yesterday, during my last visit, an icon of the Holy Mother of Go
cooling fan.Good thing I saw it and removed it, otherwise I had to change the fan.
Yesterday, during my last visit, an icon of the Holy Mother of God was stolen from my car. They made an investigation and found it.
More
by Todor Milushev
Mar 06, 2022 -
Arlington Acura in Palatine responded
Providing a positive experience is our top priority, so we're disappointed to hear about these issues. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.
The service department is amazing!
My car was done quicker than expected and was nice and clean when I got it back, THANK YOU MARK!
Mark, Chris and Aamer seem to be there 24/7 and t
My car was done quicker than expected and was nice and clean when I got it back, THANK YOU MARK!
Mark, Chris and Aamer seem to be there 24/7 and they are all very knowledgeable and helpful when I come in for service. It is always nice to see familiar faces when I walk in which lets me know I am in good hands. Thanks Guys!
More
by PNAUERT60
Verified Customer
Verified Customer
Feb 17, 2022 -
Arlington Acura in Palatine responded
It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!
always excellent, have bought 3 cars from them and all
were serviced there. Love the place.
were serviced there. Love the place.
More
by clark331
Verified Customer
Verified Customer
Feb 16, 2022 -
Arlington Acura in Palatine responded
We appreciate your business and our team looks forward to serving you again soon!
Without hesitation, I would recommend Arlington Acura to
anyone interested in purchasing or servicing an Acura.
My contact in the service department, Mark Neitzke, always does an outstanding job of taking
anyone interested in purchasing or servicing an Acura.
My contact in the service department, Mark Neitzke, always does an outstanding job of taking care of my car.
He's informative, efficient and courteous.
My car is always spotless clean when returned to me.
More
by Frank
Verified Customer
Verified Customer
Feb 09, 2022 -
Arlington Acura in Palatine responded
Thanks for sharing your thoughts about your service experiences with Mark here at Arlington Acura in Palatine. We appreciate your business, Frank, and hope to see you again soon!
Have always had our Acura’s service performed here. The
staff has always been helpful, knowledgeable and friendly. Service is done on a timely basis.
staff has always been helpful, knowledgeable and friendly. Service is done on a timely basis.
More
by Warthog1
Verified Customer
Verified Customer
Feb 06, 2022 -
Arlington Acura in Palatine responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The service at your dealership is great. The staff is
always very friendly and wekcoming
always very friendly and wekcoming
More
by SCANTAL
Verified Customer
Verified Customer
Jan 27, 2022 -
Arlington Acura in Palatine responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine; we look forward to having you as one of our valued customers for many more years to come!
Aamer provided an excellent customer service and
accommodated all of my needs. I would highly recommend his services.
accommodated all of my needs. I would highly recommend his services.
More
by ISZYMEK
Verified Customer
Verified Customer
Jan 26, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with Aamer and our team. We're glad to hear we delivered such a great experience!
The Service team is outstanding and has been for years.
Mark Neitzke is the BEST!!
Mark Neitzke is the BEST!!
More
by Dan
Verified Customer
Verified Customer
Jan 26, 2022 -
Arlington Acura in Palatine responded
It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Dan, for choosing Arlington Acura in Palatine!