Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 17

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

January 25, 2022

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Employee Rating

Mark was very attentive; explained all the items he recommended fixing, which were covered under warranty and which ones were not. I appreciated his thoroughness and attention to detail. More

by carrie.martinka
Customer Service
Quality Of Work
Recommend Dealer
Yes
Jan 25, 2022

Arlington Acura in Palatine responded

Carrie, We appreciate your business, Mark and our team looks forward to serving you again soon!

January 25, 2022

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Employee Rating

Another great service visit. Good work , attentive service, comfortable waiting area with refreshments. They take great care of your car and you! More

by JHROMZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. Mark and our team appreciate your business and hope to see you again soon!

January 21, 2022

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Employee Rating

quality service. easy in and out. communication was great. prices too high for the service performed More

by yurizamostin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali

Jan 22, 2022

Arlington Acura in Palatine responded

We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Thank you for taking the time to leave us a review, Yuriza. We'll be sure to share your comments with our team. If there is anything we can assist you with in the future, please let us know.

January 18, 2022

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Employee Rating

Excellent service team! My special thanks to service adviser Mark Neitzke for very professional, thorough and informative support. More

by LM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for Mark and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 15, 2022

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Employee Rating

Best service ever!! Staff is considerate as well as knowledgeable and I’ve never had a bad experience. More

by pattyradwanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali, Steve Farmandi , James Hochberg

Jan 17, 2022

Arlington Acura in Palatine responded

Thank you, Patty, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine!

January 12, 2022

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Employee Rating

Great service. My Technician, Mark, explained everything which was performed on my vehicle which l appreciated! More

by clwells49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Arlington Acura in Palatine responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

January 12, 2022

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Employee Rating

Very good service I very much happy to be visit service Very good service I very much happy to be visit service department thanks to be dear for me More

by DAVID.VAINSHTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali, Steve Farmandi , James Hochberg

Jan 12, 2022

Arlington Acura in Palatine responded

David, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 09, 2022

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Employee Rating

This dealership always goes above and beyond what is required. I had an issue with a squeaky wheel when I went in for my oil change and they not only fixed it but took me back to the service department More

by erika.jr.meller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark

Jan 09, 2022

Arlington Acura in Palatine responded

Thank you for your business, Erika. We appreciate you taking the time to leave us a great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

January 07, 2022

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Employee Rating

This dealership service department has always been fair and make us feel like family when we take our cars here for service. More

by splooie87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali

Jan 07, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 31, 2021

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Employee Rating

Thankful to Mark at service desk and Cashier- who was so nice, and for helpful workers in the service department. I paid for my service with the coupon listed on the website. That coupon and the verbal diag More

by MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2022

Arlington Acura in Palatine responded

Thank you, Mary! Our goal is to make sure everyone who walks through the door leaves happy. We appreciate the kinds words for Mark. Thank you for choosing Arlington Acura in Palatine!

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