Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 25

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

April 21, 2021

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Employee Rating

Had a warning light came on Mark in service very helpful in trouble shooting the issue and I was able to get my car I'm the same day. After tech diagnosed and found issue was done in very short time. Th More

by dtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

Apr 21, 2021

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

April 21, 2021

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Employee Rating

Service department is great! They are very thorough in diagnosing the problems on your car. They are not pushy and I will be a repeat customer! More

by SCORPIOKLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Arlington Acura in Palatine responded

It's great to hear that our service department was able to help! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Arlington Acura in Palatine!

April 20, 2021

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Employee Rating

Service was quick and courteous. Service rep. , Mark, did a great job. One minor issue, the tires were rotated, but the tire pressure was below the recommended 35 psi when I picked up the car. More

by bobfabsik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Arlington Acura in Palatine responded

Thank you for sharing your thoughts about your experience with Mark here at Arlington Acura in Palatine. We apologize for the tire pressure being below recommended psi when your vehicle was returned. We do appreciate your business and hope to see you again soon!

April 10, 2021

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Employee Rating

Service was through, they told me I needed new tires. I actually knew that before I brought it in. Got a price from them, then compared it on line for the same tiers and they were very competitive. Saved More

by GZAKERASBCGLOBAL.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

Apr 11, 2021

Arlington Acura in Palatine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.

April 08, 2021

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Employee Rating

Best service department anywhere. Mark and Jeremy took care of me for 14 years. I had to move wish I could move them. Best in class team. More

by kellar.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

Apr 08, 2021

Arlington Acura in Palatine responded

Jeffrey, Thank you for your very kind review. Mark and Jeremy strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.

March 31, 2021

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Employee Rating

Service people are great. Mark is pleasure to work with. Always ahead of the game. Knows his business. Provides excellent service. Looking forward to come back again More

by MYROSLAV19772707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 25, 2021

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Employee Rating

Service department is top drawer. Jeremy is always helpful and I appreciate him and all of his colleagues. Arlington Acura's service department is as good as it gets. Jack K. More

by Jack KENESEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

March 22, 2021

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Employee Rating

Mark was Personable, professional and timely. I needed a new key fab programmed and he has me in and out. Thank you Mark for your help. More

by ALLISONRILEY20
Recommend Dealer
Yes

March 19, 2021

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Employee Rating

Everyone in the service department is always friendly. They are trustworthy and efficient. I'm always kept up to date while working on the car and it is ready when promised, More

by SHELIKAPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hardman

March 11, 2021

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Employee Rating

Been going here along time.They are personable and knowledgeable about cars and people.Clean location,quick and easy service along with going over the details. More

by nutcher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz

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