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Mark Neitzke
Mark Neitzke | Page 26
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
426 Reviews
426 Reviews of Mark Neitzke
Verified Customer
February 15, 2021
Worked with Mark and he was very professional. He communicated progress of service excellently and gave a detailed description of work done. It was a pleasant experience. communicated progress of service excellently and gave a detailed description of work done. It was a pleasant experience. More
by MARILYN5
January 12, 2021
You have great service team! The have been providing we with good service during last 17 years. Hope they have been paid nice compensation for such job. with good service during last 17 years. Hope they have been paid nice compensation for such job. More
by SPOLTINNIKOV
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz, Alber Youssef
December 31, 2020
Chris Clark was an exceptional service writer and took care of me like family. My car has never run better, will come back and refer others. care of me like family. My car has never run better, will come back and refer others. More
by RACHDOMYHAIR
Other Employees Tagged: Christopher Clark, Aamer Ali, Sean Fork , Jeremy Hardman, Omar Shabaz
December 22, 2020
Customer perception of service quality greatly depends on face to face interaction. I am coming back to Arlington Acura for service because of Mark Neitzke - very professional , honest and straight forward. face to face interaction. I am coming back to Arlington Acura for service because of Mark Neitzke - very professional , honest and straight forward. Overall, pleasure to deal with! He stands out for his qualities. More
by LM
December 17, 2020
Mark Neitzke has always been a wonderful service advisor to us. He has helped us making the repair decisions for our MDX. He is honest, straightforward and explains the issues/repairs in detail. We apprecia to us. He has helped us making the repair decisions for our MDX. He is honest, straightforward and explains the issues/repairs in detail. We appreciate your services. Thank you! More
by WENJEY0303
December 11, 2020
I've been coming to Arlington Acura for 25 years and have serviced all 6 of my Acura's over that period exclusively at AA. All of the service consultants are very knowledgeable about the vehicles and are re serviced all 6 of my Acura's over that period exclusively at AA. All of the service consultants are very knowledgeable about the vehicles and are really good at diagnosing potential issues. Always accommodate my schedule and often short notice of appointment need, never inconvenienced and if needed have a service loaner available. Don't always buy there, but sure service them there!!! More
by RPSSALES
Other Employees Tagged: Christopher Clark, Aamer Ali , Jeremy Hardman, Omar Shabaz
December 10, 2020
They did a great job resolving of MDX starting issue. Above and beyond to Mark and Juan. We always use them for our service work. We’ve purchased 3 MDX’s and haven’t been disappointed. Above and beyond to Mark and Juan. We always use them for our service work. We’ve purchased 3 MDX’s and haven’t been disappointed. More
by PRLFI
Other Employees Tagged: Aamer Ali , Juan Technician
December 09, 2020
Arlington Acura in Palatine has always been my go to for all service. Even though my RL is older and out of any warranties, the service staff all treat me like I just purchased a brand new automobile. Wit all service. Even though my RL is older and out of any warranties, the service staff all treat me like I just purchased a brand new automobile. Without exception the staff has always been courteous, mindful or cost considerations, and very thorough. They always keep me informed on costs and timing. Just superior customer service. More
by jlecareer1
Other Employees Tagged: Omar Shabaz
