Always reliable, honest service.
I have been a customer since 2012. Wouldn’t go anywhere else.
I have been a customer since 2012. Wouldn’t go anywhere else.
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by Mike
Verified Customer
Verified Customer
Service Price Transparency
Nov 17, 2022 -
Arlington Acura in Palatine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experiences here at Arlington Acura in Palatine.
Everything was great!
Mark was my service advisor and he was excellent.
Answered all of my questions.
Mark was my service advisor and he was excellent.
Answered all of my questions.
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by Jim
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2022 -
Arlington Acura in Palatine responded
Jim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Service was friendly and he clearly explained what had to
be done and pointed out and completed other repairs needed which were covered under the warranty. I was very satisfied.
be done and pointed out and completed other repairs needed which were covered under the warranty. I was very satisfied.
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by nealfeld
Service Price Transparency
Nov 10, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.
before this car dealership, I went around a few more, but
everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to cont
everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to contact Here. There is a good choice. Clean and very attentive staff.
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by Z9257775297
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2022 -
Arlington Acura in Palatine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great Customer service especially from the Service
Centre. They are prompt, precise and accurate. Good job guys!
Centre. They are prompt, precise and accurate. Good job guys!
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by GBEMISOLAADEBOYE2
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Arlington Acura's service team is the best I've had in my
life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been
life and I'm 75, and been driving since 16. They are informative, courteous, and they know all the little details of operating an Acura. I've been having my Acuras serviced here for over 20 years without any doubt in their integrity. There has never been a doubt that their service recommendation was for real and not an "upsell". Someone is doing a great job hiring the right people and someone is doing a great job training. My feeling is every business has a personality, and that personality is a result of upper management/owner's example. And BTW, the repairs are down as promised ad on time. Do yourself a favor - this is the place to have you car serviced.
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by al30
Verified Customer
Verified Customer
Nov 08, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Arlington Acura’s service department is premiere.
Mark is the absolute best! He is helpful and makes the whole process easier and understandable.
Mark is the absolute best! He is helpful and makes the whole process easier and understandable.
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by JHA617
Verified Customer
Verified Customer
Nov 07, 2022 -
Arlington Acura in Palatine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
From start to finish Arlington Acura is the best!
Great customer service and my car was fixed right the first time!
Great customer service and my car was fixed right the first time!
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by UALAV8
Verified Customer
Verified Customer
Oct 28, 2022 -
Arlington Acura in Palatine responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Acura in Palatine.
Great Service Experience.
The whole team did a great job, service was quick, and the vehicle was nice and clean when I picked it up.
Highly Recommend coming here for all you
The whole team did a great job, service was quick, and the vehicle was nice and clean when I picked it up.
Highly Recommend coming here for all your service needs, and they service other cars besides Acuras.
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by davepod
Verified Customer
Verified Customer
Oct 28, 2022 -
Arlington Acura in Palatine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Acura in Palatine.
I choose to use the Acura service department rather than
other facilities because the work is done on time and correctly the first time.
other facilities because the work is done on time and correctly the first time.
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by Frank C
Verified Customer
Verified Customer
Oct 21, 2022 -
Arlington Acura in Palatine responded
Thank you so much for your excellent review, Frank! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Arlington Acura in Palatine to be a positive one. Please don't hesitate to reach out if you need anything else.