Mark Neitzke
Mark Neitzke at Arlington Acura in Palatine

Mark Neitzke | Page 5

Assistant Service Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

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426 Reviews
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426 Reviews

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426 Reviews of Mark Neitzke

October 21, 2022

Dealership Rating
Employee Rating

Thank you for the great service! Your team is great! Thank you! Dorine Marshall Customer More

by Dorine710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Arlington Acura in Palatine responded

Thank you, Dorine! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2022

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Employee Rating

Excellent customer service and workmanship. Very responsive and accommodative to my recent unexpected vehicle service needs. More

by RSMARRESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Arlington Acura in Palatine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2022

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Employee Rating

Service was excellent , advisors know what they’re doing. I would recommend Arlington Acura for your service needs. More

by Mike T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Arlington Acura in Palatine responded

Mike, Thank you so much for your wonderful service review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Acura in Palatine!

October 08, 2022

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Employee Rating

I've owned Acuras for many years all purchased and serviced at Arlington Acura. Prices are competitive and the quality of service has always been excellent. I would like to recognize Mark Neizke, ser More

by deputyed1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2022

Arlington Acura in Palatine responded

Thank you for sharing your thoughts about your excellent experience with Arlington Acura in Palatine over the years. We look forward to sharing your compliments with Mark and our crew. Thank you for the five-star rating. We truly appreciate your business.

October 07, 2022

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Employee Rating

Arlington Acura is one of the best, they always taking care me they do great job, Excelente service great job Mark👍 More

by dav.hernandez2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Arlington Acura in Palatine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark and the team met your expectations. Thank you for choosing Arlington Acura in Palatine, we look forward to having you as a valued customer for many years to come!

October 06, 2022

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Employee Rating

Arlington Acura is honest and transparent in pricing and what needs to be done. Communication and timing is always spot on. I have worked with Mark for years and he is one of the main reasons I keep comin More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

Arlington Acura in Palatine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Chris, and don't hesitate to let us know if we can be of further assistance.

October 01, 2022

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Employee Rating

Service Team always goes beyond for their customers. Always keep you updated with your vehicle service. Professional, courteous, the best More

by bonniedv
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Aamer Ali

Oct 02, 2022

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 30, 2022

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Employee Rating

I would like to thank Mark for the outstanding service of my vehicle. The entire service and parts team is very friendly and knowledgeable. More

by thomas8815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Lisikiewicz

Oct 02, 2022

Arlington Acura in Palatine responded

Thank you for choosing Arlington Acura in Palatine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2022

Dealership Rating
Employee Rating

The service boys always take care of business! They need some more support. They need greeters to collect vehicle data so they don’t have to stop closing job cards and selling work. More

by S&P to 3,400!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali, Sean Fork

Sep 29, 2022

Arlington Acura in Palatine responded

Thank you for your feedback and for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 28, 2022

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Employee Rating

The service department at Arlington is amazing! Mark, is exceptional and is always willing to help out and I won’t go anywhere else because of Mark! More

by CARRIETWEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul in Sales

Sep 29, 2022

Arlington Acura in Palatine responded

Thanks for sharing about your experience with Mark here at Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

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