Mark Norman
Mark Norman at Chevrolet Buick GMC Cadillac of Murfreesboro

Mark Norman | Page 6

Service Advisor

Chevrolet Buick GMC Cadillac of Murfreesboro

960 John R Rice Blvd
Murfreesboro, TN 37129

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4.0
66 Reviews
4.0

66 Reviews

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66 Reviews of Mark Norman

February 29, 2020

Dealership Rating
Employee Rating

Oil Change & Tire Rotation I was greeted when O pulled into the garage and told the worked why I was there, i went into the service advisor;s office and told him the reason for More

by apsufan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2020

Dealership Rating
Employee Rating

Chris Chaney is the BEST salesman ever. Chris goes over and beyond to get you what you need. I just bought my 4th vehicle from Chris Chaney and I love it. Chris is always willing to g the extras mile !! More

by gbaby2017
Recommend Dealer
Yes

Other Employees Tagged: Butch Bugg , Chris Chaney

Feb 24, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We're thrilled to hear about your wonderful experience with us. Here at Chevrolet Buick GMC of Murfreesboro we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

February 08, 2020

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Employee Rating

Truly fantastic service!! Mark Norman is truly exceptional. He is the main reason we keep coming back for service at the dealership. He always makes time for you and makes you More

by clydecsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Burrris

Feb 10, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Here at Chevrolet Buick GMC of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 26, 2020

Dealership Rating
Employee Rating

Salesmen in showroom never spoke or acted interested. Had to go to one to get his attention, then he reluctantly looked in computer. Told us he had nothing in our price range,making no attempt @ negotiation! More

by Red
Recommend Dealer
No

Other Employees Tagged: Brandon Dyer

Feb 10, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Red, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 713-1819 to share more details about your visit so we can make things right.

January 18, 2020

Dealership Rating
Employee Rating

Great service personnel prompt service. Highly Great service personnel prompt service. Highly recommend Mark as he is very pleasant to work with and has great knowledge of any and all questions More

by Five0sedan
Recommend Dealer
Yes
Jan 20, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Chevrolet Buick GMC of Murfreesboro to have earned it.

January 11, 2020

Dealership Rating
Employee Rating

Great service dept Oil change, tire rotation and 2 recalls done in 2 hours, cannot beat that type of service. Only negative was when they washed the truck for me they fo More

by goineasy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2020

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know. Take care.

December 28, 2019

Dealership Rating
Employee Rating

Quick and Rapid Service Mark Norman was great working us in at the last moment. The car battery was dying and needed to be replaced immediately. They did so and it is running More

by clydecsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Here at Chevrolet Buick GMC of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 07, 2019

Dealership Rating
Employee Rating

Great service We have been coming to this dealership for service work for many years and Mark has always been open about our service needs. He’s always on top of th More

by No screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We're glad to hear our staff took such great care of you! Here at Chevrolet Buick GMC of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 06, 2019

Dealership Rating
Employee Rating

Excellent Tim was great to work with very accommodating towards my family especially while car shopping with a young child. He has helped with every request More

by SamEwing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Marcum

Jul 06, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Congratulations on your new vehicle! We're happy to hear Tim was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Chevrolet Buick GMC of Murfreesboro

March 19, 2019

Dealership Rating
Employee Rating

Perma plate install Greeted right away by friendly staff, offered a loaner car so I didn’t have to wait, declined and opted to wait. Had good conversation with my service More

by Bsawdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Marcum

Mar 23, 2019

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello there, we're glad you had such a wonderful experience with us. If you're ever in need of more help, please let us know. Take care!

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