Mark Perkins | Page 2

My husband and I had a very good experience at Ciocca, when buying a new Outback last week. Mark Perkins was very helpful and has followed up with us after the sale. We have purchased Subarus before fro when buying a new Outback last week. Mark Perkins was very helpful and has followed up with us after the sale. We have purchased Subarus before from Ciocca and happy to go back. More

Helpful 0

Report | Print

Bought a Crosstrek after going to other dealers - this one was the best -satisfied all my needs - salesperson and manager were top shelf; would highly recommend one was the best -satisfied all my needs - salesperson and manager were top shelf; would highly recommend More

Helpful 0

Report | Print

Great first time experience at Ciocca Subaru in Allentown PA! Tom Calianno is highly valuable member of the Ciocca Subaru team and could not have been more pleasant and professional to work with. From start PA! Tom Calianno is highly valuable member of the Ciocca Subaru team and could not have been more pleasant and professional to work with. From start to finish Tom made the overall experience comfortable and efficient. We are very happy with the vehicle we purchased and look forward to a long relationship with Ciocca Subaru. Thank you to Tom and his team for your support throughout the process. More

Helpful 1

Report | Print

Amazing New Forrester Touring at great price, but My purchase was by no means easy as it took several months across several sales representatives due to COVID-19. Mark Perkins, my main sales represent My purchase was by no means easy as it took several months across several sales representatives due to COVID-19. Mark Perkins, my main sales representative did a great job and I commend his efforts to get me the car I wanted at an affordable price. Unfortunately, because this was across several people and throughout several months the accessories I wanted added to the vehicle were somehow never communicated to Mark (when they were put on they were missing bolts). Later I purchased extra insurances which added some protective layers to the vehicle. The finance department which sold me the service did not communicate this to Mark so he could get it put on prior to my arrival which resulted in me having to drive an additional 100 miles to come back and get it put on as I trusted all services to the vehicle were completed. Additionally, Gigi did a fantastic job at ensuring I knew absolutely everything there was to know about this vehicle as it is a touring and has so many feature, thanks Gigi! To summarize I am infatuated with the car and the price for which I got it along with Mark's efforts to ensure I got everything I wanted, however I am disappointed in the lack of communication between representatives to assist in the success of their peers/subordinates. More

Helpful 0

Report | Print

New car purchase The overall feeling my wife and I got at the dealership was the positivity of all of the employees. All of the employees were confident and made us fe The overall feeling my wife and I got at the dealership was the positivity of all of the employees. All of the employees were confident and made us feel at home. And special thanks to Mark Perkins and Kevin Newell for all of their help. More

Helpful 0

Report | Print

User friendly! From the moment I walked into Ciocca until the time I drove away with my new car, my recent purchase experience was smooth and low stress. Ciocca is From the moment I walked into Ciocca until the time I drove away with my new car, my recent purchase experience was smooth and low stress. Ciocca is a well greased machine but I never felt pressured. All my questions were answered and everyone was very friendly. I met many people but my salesperson, Mark Perkins, was especially customer service oriented! Love my new car and the dealership I bought from More

Helpful 0

Report | Print

This dealership went above and beyond to make sure I will be a customer for life. We got a better car then we anticipated and will surely come back be a customer for life. We got a better car then we anticipated and will surely come back More

Helpful 0

Report | Print

I did my shopping on line because I live 2 hours away. The first person I spoke with was Emilie in the internet department, she was very helpful, she quoted me a price that I was happy with. When I arrive The first person I spoke with was Emilie in the internet department, she was very helpful, she quoted me a price that I was happy with. When I arrived I was assigned to Mark Perkins he made the rest of the process very easy.Everyone I had contact with there was very nice and helpful. More

Helpful 0

Report | Print

The best buying experience ever I Purchased a 2016 crosstek from Ciocca in 2016 everything went well except financing. They hounded me for the extend warranty literally to death. It I Purchased a 2016 crosstek from Ciocca in 2016 everything went well except financing. They hounded me for the extend warranty literally to death. It was like watering boarding me I finally said yes to get out of there. 3 years later I still felt I should have never sign up for it loved the car. Fast forward to Nov 2019: Sales Department I stopped down to look at the 2019 crosstek and ended up buying it there. I really was going there for a price check I had another dealer in mind and had a appointment setup. I have to say I am glad I went there, Mark the sales guy was so personable I didn't get the feeling he only was interested in making the sale absolutely no pressure what so ever. When he made me an offer I couldn't refuse I took it. I told him about my past experience and he was sympathetic he must of said something to the finance guy Jason (I hope I have every ones name correct). Financing Department I went back to sign all the paperwork and I told Jason about the past experience as well. That went so smooth also. I told him to talk about the extended warranty I would give him that, I had no intention of buying it and I was only going to say no once. I ended up signing up for the extended warranty. The way he presented it and he really gave me a good deal on it the 6 additional free oil changes covers 1/2 the cost almost. I was going to sign up for AAA there about $100 a year so there is another 500$ which I theoretically use towards the extended warranty and have roadside assistance 7 years or 90k miles. Bottom line I won't hesitate going back or recommending them I honestly felt that I got a good deal and they made money it was a win win. The manager I believe Bill was his name (sorry) came over and talked to me to make sure I was happy and my experience was good yes to both. GiGi came over to setup a followup appointment to go over the features which I am bring my wife. Love my new Crosstek and the payment is less then my 2016 go figure !!! More

Helpful 0

Report | Print

Great experience! 1st time Subaru buyer. Mike is a great salesperson! He helped find the perfect car for us. He walked us through the buying process and we got a gre 1st time Subaru buyer. Mike is a great salesperson! He helped find the perfect car for us. He walked us through the buying process and we got a great price. He walked us thru all the gadgets on the car too. He made our experience a positive one. Give him a call. The dealership is run the way it should and customers are first. Everyone we came in contact with were friendly and helpful. This dealership is top notch. More

Helpful 0

Report | Print