Mark Pua
Mark Pua at Rudy Luther Toyota
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Mark Pua | Page 2

Service Advisor

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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5.0
139 Reviews
5.0

139 Reviews

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139 Reviews of Mark Pua

July 16, 2023

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Employee Rating

accepted my appointment, even though i arrived late. thorough review of inspection provided in detailed. able to completion recommendations for whats was due next on vehicle for service that same day More

by mary_dowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Rudy Luther Toyota responded

Thank you, Mary, for your 5-star review! It is our pleasure to serve you. We hope that you visit us for any vehicle needs you have in the future.

June 09, 2023

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Well-oiled process for an oil change and tire rotation. Service and communication was excellent. More

by lcloren
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Rudy Luther Toyota responded

Awesome! We're so glad to hear that, lcloren, and appreciate you coming to RLT. Please let us know if you need further assistance in the future.

May 19, 2023

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Service was very professional and friendly. I know I will be back. Thanks for everything! More

by papabear86
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Misha Supica, Nick Laakkonen , Ryland

May 24, 2023

Rudy Luther Toyota responded

Thanks papabear86! We look forward to serving you again. :)

May 15, 2023

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I have always enjoyed bringing my car in for it’s maintenance ever scence I bought the car from there. They are always very helpful and considerate. More

by shadowqwest
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rich Eiss

May 15, 2023

Rudy Luther Toyota responded

Hi there! Thank you so much for your kind words. We are proud to be your preferred Toyota dealer and will work hard to continue to provide excellent service. Let us know if you need anything!

March 29, 2023

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All service and cashier staff are quick to serve. Answer all questions. The person who signed me in related message to the service manager to get with me to let me know if I could wait for service to More

by Philip Bell
Recommend Dealer
Yes

Other Employees Tagged: Eric Hagen

Mar 29, 2023

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership, Philip. Reach out to us if there's anything else you need!

March 24, 2023

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Employee Rating

my truck was in for normal maintenance and as always things went very smooth, Mark was awesome and I was in and out quickly. More

by tom.didier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Rudy Luther Toyota responded

Thank you so much for coming to visit us, Tom! We are always happy to help. Have a great rest of your week!

March 11, 2023

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Mark Pua was fantastic! He was knowledgeable and friendly. I love that wheel alignment is automatically measured when you drive in. I enjoy the clean coffee station with ple More

by glenn_625
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Rudy Luther Toyota responded

Hi there! We're so glad you had a great experience with Mark and our team and that you enjoyed the new tire alignment technology in our service drive! We will also be sure to pass along your snack suggestions to our management team. We hope to see you again next time. :)

March 06, 2023

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Employee Rating

My experience hasn't always been excellent but my last visit was very good except for the fact the car wash was broken. I did receive a coupon for a free car wash to use at my convenience. When I drove my More

by lynnstet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Rudy Luther Toyota responded

Wow - that's awesome!! We're happy to hear your visit went as smooth as butter and that our team was helpful and friendly. We hope you'll come back again for your next scheduled maintenance.

March 02, 2023

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Always professional and efficient. Rep was informative and eager to please. Work was minimal, but done quickly. More

by payne001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

Rudy Luther Toyota responded

Hi there! Thank you for coming to see us at RLT! We're glad we had the opportunity to assist you and hope to see you again down the road.

January 27, 2023

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Employee Rating

Found and repaired the nail in my tire. Done quickly and with minimal wait time. Well done. More

by Herbmn61
Purchase Time
Recommend Dealer
Yes
Jan 27, 2023

Rudy Luther Toyota responded

Thank you so much for your 5-star review. We hope that you visit us for any vehicle needs you have in the future. :)

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