Mark Rutkowski

Mario demonstrated great customer service ! He’s friendly and people person . He understood exactly what I needed . I will be back. He’s friendly and people person . He understood exactly what I needed . I will be back. More

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Rudy, in service was great. Got me in and out quickly. Chris, was great, too. Got me in and out quickly. Chris, was great, too. More

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They were very nice and professional. Chris has great customer service skills. They guy that took me in was great Chris has great customer service skills. They guy that took me in was great More

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I went in for a simple oil change and got some of the best customer service in the business..... best customer service in the business..... More

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Service department is the best. They keep you updated , work is done correctly every time I’ve been there. They keep you updated , work is done correctly every time I’ve been there. More

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Great customer service and I needed transportation home and back to the dealership, They had transportation within 5 minutes and back to the dealership, They had transportation within 5 minutes More

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My experience was fast and very satisfying. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. More

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Didn’t do recall 3 of them for my Lincoln or said when they could . I made my appointment 3 weeks in advance. I’m worried for the transmission and the wiper and what will be done and when???? Not happy they could . I made my appointment 3 weeks in advance. I’m worried for the transmission and the wiper and what will be done and when???? Not happy with their service or communication . Didn’t provide any info More

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The folks at Napleton Ford of Oak Lawn were very helpful and got my car up and running again at no cost. Highly recommend them! and got my car up and running again at no cost. Highly recommend them! More

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Ford in Oak Lawn has a strong and efficient team. I am very have with the services the Ford provides. Whether it’s an oil change or something with my battery I am always able to get an appointment fa I am very have with the services the Ford provides. Whether it’s an oil change or something with my battery I am always able to get an appointment fast and my car back fast as well! Thank you for being such a strong team and making me happy with all services! Check them out if you’re looking for help with your Ford vehicle. More

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