Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of Jake Pierson

October 24, 2026

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I went in for a simple oil change and got some of the best customer service in the business..... More

by Juice
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Recommend Dealer
Yes

October 16, 2026

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Service was nice and when I picked my vehicle up everything was explained that was done to my vehicle More

by bigsexc6
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Recommend Dealer
Yes

October 14, 2026

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Did stuff with out asking me or telling me it was going to be 500 dollars, will not take my truck there again More

by Pmitchell1476
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Recommend Dealer
No

October 14, 2026

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The service center technician was prompt in addressing the recall issues for my vehicle. The customer service representative was friendly. More

by mhoskins
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Recommend Dealer
Yes

September 30, 2026

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Friendly, Responsible, & Responsive… an enjoyable experience. I would recommend to anyone looking to service their vehicle. More

by Marcus
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Recommend Dealer
Yes

Other Employees Tagged: Mitchell Maryfield

September 24, 2026

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My visit was Excellent. I would recommend this dealership and they won’t be disappointed. 🙂 More

by roma05.rodriguez
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Recommend Dealer
Yes

September 24, 2026

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service was friendly and inform and i will return when my next oil change is required More

by jatzby59
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Recommend Dealer
Yes

September 20, 2026

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This dealership is very courteous. The staff is very helpful. I would recommend my friends. More

by berthab8555
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Recommend Dealer
Yes

September 19, 2026

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My experience was fast and very satisfying. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. More

by Dmaid1
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Recommend Dealer
Yes

September 14, 2026

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In an extremely stressful situation, car buying , Jay handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, includin More

by Ladyrcr04
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Recommend Dealer
Yes
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