Tommy Mackey

Bill is very professional and easy to work with. I am glad he is my service advisor. I am glad he is my service advisor. More

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Outstanding customer service. Treated with respect. Great communication. Was very impressed. Keep up the great work Treated with respect. Great communication. Was very impressed. Keep up the great work More

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The nice person that took care of me was very friendly, helpful, pleasant and polite. helpful, pleasant and polite. More

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Great service with fast and quick turn around time. I appreciate the professionalism and quality of work. I appreciate the professionalism and quality of work. More

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Great service the guy who helped me was very detailed n helpful polite professional the service was fast n done properly Tommy Mackey helpful polite professional the service was fast n done properly Tommy Mackey More

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I absolutely love the complimentary pickup/drop-off option to get an oil change. It was incredibly convenient and the porters who took and brought back my car were so kind, especially Kam Williams. Hav option to get an oil change. It was incredibly convenient and the porters who took and brought back my car were so kind, especially Kam Williams. Having a rambunctious toddler at home who needed a nap, this service is a godsend. Don't ever get rid of it, Napleton Ford. The multi-point inspection notes and estimate were greatly appreciated as well. I'll definitely be back to this dealership. Tom Mackey & Dolores in service made the entire reservation and service flawless from start to finish. More

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Tommy in service is spectacular! He got me in & out for an oil change and tire rotation. He even got me an Uber to & from my haircut appointment! He got me in & out for an oil change and tire rotation. He even got me an Uber to & from my haircut appointment! More

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Very kind staff all around. I was surprised how fast my car was able to be seen. I was surprised how fast my car was able to be seen. More

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The service department staff at Napleton Ford is extremely helpful, informative, and professional. Kevin and Tom are the best, and kept me updated about the status of my vehicle!! I highly recommend extremely helpful, informative, and professional. Kevin and Tom are the best, and kept me updated about the status of my vehicle!! I highly recommend Napleton Ford’s Service Department! More

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The dealership is great with greeting you and giving you options on their vehicles. The dealership is also very clean with many many professional customer service reps. options on their vehicles. The dealership is also very clean with many many professional customer service reps. More

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