Tommy Mackey

Would not shop here, there is better purchasing and way better service options in the area. better service options in the area. More

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Dave May in service department was excellent. Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service ex Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service experience. Also recommend him highly. Dealing with both of these gentlemen will insure a very positive visit! More

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This dealership I been coming to for three years. Everyone has great energy and very professional. They normally have my vehicle ready the same day so that is a big plus but overall it’s their profes Everyone has great energy and very professional. They normally have my vehicle ready the same day so that is a big plus but overall it’s their professional attitude and good service that keeps me coming back . More

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Staff was very helpful, specifically Mr. Mackey. From the time I pulled in, I dealt with the same person which was nice. He explained and offered me different things needed to help with the Mackey. From the time I pulled in, I dealt with the same person which was nice. He explained and offered me different things needed to help with the up keep on my car which I appreciated. More

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They were friendly and timely. Only thing wish I had gotten the WIFI password. Much appreciated. Only thing wish I had gotten the WIFI password. Much appreciated. More

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My experience was fast and very satisfying. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. More

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I went to Napleton after Westfield was unable to fix an issue they caused when repairing my air conditioning. After the repair, my dash was not hooked back up properly, and unfortunately, Westfield failed issue they caused when repairing my air conditioning. After the repair, my dash was not hooked back up properly, and unfortunately, Westfield failed to correct the problem. Napleton fixed the issue with ease! I wish I could remember the young lady’s name in the service department because she was absolutely wonderful. Tommy was also great and very helpful throughout the process. The difference in service was night and day. I honestly wish I had purchased my vehicle from Napleton originally instead of Westfield. Thank you to the Napleton service team for making what had been a frustrating situation so much easier! More

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In an extremely stressful situation, car buying , Jay handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, includin handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, including picking me up from a rental car place. Jay was a complete professional. The Napleton group is a pleasure to work with thank you thank you thank you I would recommend Jay she is awesome. More

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Bill, Tommy and Pj did such an amazing job assisting with my Ford Escape! Incredible customer service! my Ford Escape! Incredible customer service! More

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I had my oil change done at the quick lane area. I was not happy with the price, but the service was good. I was not happy with the price, but the service was good. More

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