120 Reviews of Tommy Mackey
October 28, 2026
My service on this day was very good. Service consultant vas nice, polite, professional and easy to work with. Explained everything and did everything to accomplish my needs. Thank you Service consultant vas nice, polite, professional and easy to work with. Explained everything and did everything to accomplish my needs. Thank you More
October 24, 2026
I went in for a simple oil change and got some of the best customer service in the business..... best customer service in the business..... More
Other Employees Tagged: Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer, PJ Serratore, Kevin Fondren
October 07, 2026
Would not shop here, there is better purchasing and way better service options in the area. better service options in the area. More
Other Employees Tagged: Don Boros, John Potter, Luke Clarizio, PJ Serratore
October 01, 2026
Dave May in service department was excellent. Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service ex Helpful and friendly. Highly recommend his service's. Also Dale Heider in the parts department is very pleasant and accomodating during my service experience. Also recommend him highly. Dealing with both of these gentlemen will insure a very positive visit! More
Other Employees Tagged: Darian Lofton, Phil Basa, Dale Heider, Rudi Bandemer , Brian herrera
September 30, 2026
This dealership I been coming to for three years. Everyone has great energy and very professional. They normally have my vehicle ready the same day so that is a big plus but overall it’s their profes Everyone has great energy and very professional. They normally have my vehicle ready the same day so that is a big plus but overall it’s their professional attitude and good service that keeps me coming back . More
September 29, 2026
Staff was very helpful, specifically Mr. Mackey. From the time I pulled in, I dealt with the same person which was nice. He explained and offered me different things needed to help with the Mackey. From the time I pulled in, I dealt with the same person which was nice. He explained and offered me different things needed to help with the up keep on my car which I appreciated. More
September 19, 2026
My experience was fast and very satisfying. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. Would recommend them to anyone. I have two vehicles and I take them both there because of the tremendous service. More
Other Employees Tagged: Mark Rutkowski, Bill Parks, Jake Pierson, Chris Knasiak, Rudi Bandemer, PJ Serratore, Kevin Fondren , Nick Aggelopoulos, Timothy Harris
September 16, 2026
I went to Napleton after Westfield was unable to fix an issue they caused when repairing my air conditioning. After the repair, my dash was not hooked back up properly, and unfortunately, Westfield failed issue they caused when repairing my air conditioning. After the repair, my dash was not hooked back up properly, and unfortunately, Westfield failed to correct the problem. Napleton fixed the issue with ease! I wish I could remember the young lady’s name in the service department because she was absolutely wonderful. Tommy was also great and very helpful throughout the process. The difference in service was night and day. I honestly wish I had purchased my vehicle from Napleton originally instead of Westfield. Thank you to the Napleton service team for making what had been a frustrating situation so much easier! More

