Tommy Mackey

In an extremely stressful situation, car buying , Jay handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, includin handled it extremely phenomenal. She explained everything thoroughly. The dealership was kind they took care of all of my needs . I needed, including picking me up from a rental car place. Jay was a complete professional. The Napleton group is a pleasure to work with thank you thank you thank you I would recommend Jay she is awesome. More

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Bill, Tommy and Pj did such an amazing job assisting with my Ford Escape! Incredible customer service! my Ford Escape! Incredible customer service! More

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I had my oil change done at the quick lane area. I was not happy with the price, but the service was good. I was not happy with the price, but the service was good. More

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The customer service was Great and the staff went above and beyond to help the customers. Thank You and beyond to help the customers. Thank You More

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Bill is very professional and easy to work with. I am glad he is my service advisor. I am glad he is my service advisor. More

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Outstanding customer service. Treated with respect. Great communication. Was very impressed. Keep up the great work Treated with respect. Great communication. Was very impressed. Keep up the great work More

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The nice person that took care of me was very friendly, helpful, pleasant and polite. helpful, pleasant and polite. More

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Great service with fast and quick turn around time. I appreciate the professionalism and quality of work. I appreciate the professionalism and quality of work. More

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Great service the guy who helped me was very detailed n helpful polite professional the service was fast n done properly Tommy Mackey helpful polite professional the service was fast n done properly Tommy Mackey More

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I absolutely love the complimentary pickup/drop-off option to get an oil change. It was incredibly convenient and the porters who took and brought back my car were so kind, especially Kam Williams. Hav option to get an oil change. It was incredibly convenient and the porters who took and brought back my car were so kind, especially Kam Williams. Having a rambunctious toddler at home who needed a nap, this service is a godsend. Don't ever get rid of it, Napleton Ford. The multi-point inspection notes and estimate were greatly appreciated as well. I'll definitely be back to this dealership. Tom Mackey & Dolores in service made the entire reservation and service flawless from start to finish. More

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