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Mark Smalls
6 Reviews
6 Reviews
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6 Reviews of Mark Smalls
August 12, 2026
Logan was very helpful and had FANTASTIC CUSTOMER SERVICE.. I recommend him to any one that is looking for a good car SERVICE.. I recommend him to any one that is looking for a good car More
by BEUCHER930
Verified CustomerOther Employees Tagged: Juan Roman, Terra Ordonez, Victor Romero, Toyota Pro Tony, Lionel Navarro, Michael Cook, Alejandro Ramirez, Logan Gioffre, Dan Telen
August 05, 2026
They did a dealer trade to get the car that I wanted. Had a great experience. Had a great experience. More
by COMPTONFAM
Other Employees Tagged: Josh Coronado , Jose Beas, Andre Belton, Carlos Hernandez
June 26, 2026
Disappointed that the car sales industry really hasn't changed in 50 years. Get assaulted by hovering sales people the minute you drive up. Fast talking, not concerned about getting details right because changed in 50 years. Get assaulted by hovering sales people the minute you drive up. Fast talking, not concerned about getting details right because they can always apologize later and the customer is stuck with the falsehoods. In our case the salesperson promised we would get 3.99% financing, then Mark the GM walked it back, sternly saying to us, I told you you're not getting that. I reminded him that their salesperson represents them, still no change in attitude or tone. Simply ruthless. Smiling to get you in, then the tone changes and everything you ask for is "NO!" Disgraceful. I have never run my business that way, never will. I know this review will not see the light of day, and Mark Smalls will just laugh it off, "just an unhappy customer, you get them every once in a while." What happened to "the customer is always right?" Dealers know that customers get swooned by the shiny car they covet, and MOST will look right past the details and end up paying more than they should or not getting all they paid for. Once the deal is done, the customer is merely a number. Shameful. I had really hoped that dealers would by now turn a new leaf, become more TRUTHFUL and more INTERESTED and COMPASSIONATE with their customers. Value them, not abuse them like a commodity. I still want a concession for the interest rate offer they gave me then pulled it. Call me to discuss. I think that is only fair. I asked to speak with the GM (turns out to be Juan Roman) but Mark said he was in charge. Liar. More
by GUNNER93720
Other Employees Tagged: Josh Coronado
June 18, 2026
I had a great experience at this dealership. The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and ques The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and questions, and made sure I felt comfortable and informed every step of the way. I truly appreciated their professionalism and customer-focused approach. Highly recommend! More
by Alexandra Soto
Other Employees Tagged: Juan Roman, Michael Cook, Josh Coronado, Jonathan Garcia
June 16, 2026
I had a great experience buying my car from Freeway Toyota. Mark was amazing to work with — he was helpful, patient, and made me feel like he genuinely cared more about providing a great customer exper Toyota. Mark was amazing to work with — he was helpful, patient, and made me feel like he genuinely cared more about providing a great customer experience than just making a sale. The process felt comfortable and honest, and I really appreciated how he worked with me through everything. I would definitely recommend asking for Mark if you’re shopping here! More
by k.baros
Other Employees Tagged: Josh Coronado
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