Juan Roman
Juan Roman at Freeway Toyota of Hanford

Juan Roman

General Manager

Freeway Toyota of Hanford

1835 Glendale Ave
Hanford, CA 93230

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Juan Roman

June 18, 2026

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I had a great experience at this dealership. The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and ques More

by Alexandra Soto
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

Freeway Toyota of Hanford responded

Your kind words mean a lot to our team. We’re happy we could provide a welcoming atmosphere and address all your questions while servicing your Toyota 4Runner. Thank you for recommending us and we look forward to caring for your vehicle again. Juan Roman General Manager juan.roman@freewaytoyota.com

June 14, 2026

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Logan Gioffre was an amazing sales professional! From start to finish it was an amazing experience! More

by logangioffre5
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Recommend Dealer
Yes

Other Employees Tagged: Logan Gioffre

Jun 14, 2026

Freeway Toyota of Hanford responded

We’re thrilled to hear Logan delivered exceptional support throughout your visit. Thank you for choosing Toyota and awarding us five stars. Juan Roman General Manager juan.roman@freewaytoyota.com

June 09, 2026

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They asked at the end of the deal if they could move numbers around so they could pay less tax to the state . Openly breaking the law and offering me nothing . Expect all the worst sales tactics and som More

by mattharris7_2000
Recommend Dealer
No
Jun 13, 2026

Freeway Toyota of Hanford responded

Matt, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Please reach out to us directly. Thank you. Juan Roman General Manager juan.roman@freewaytoyota.com

June 08, 2026

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I do like bringing my car here for service. staff is friendly and a nice waiting area. The only issue I had was I had an appointment at 10:15 and I was a few minutes early. Someone came out qui More

by codcal2
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Recommend Dealer
Yes
Jun 10, 2026

Freeway Toyota of Hanford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Juan Roman General Manager juan.roman@freewaytoyota.com

June 05, 2026

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Excellent customer service and I was pleased with all the teaching about my car warranty. More

by PACIFIQUETUMAINI
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Recommend Dealer
Yes
Jun 05, 2026

Freeway Toyota of Hanford responded

It’s wonderful Juan provided clear guidance on your Toyota warranty and delivered such attentive service. Thank you for your feedback and we look forward to helping you again. Juan Roman General Manager juan.roman@freewaytoyota.com

June 02, 2026

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Excellent service and service advisor are awesome and friendly people and helpful thank you for taking good care of my 2026 Sienna More

by KASHIALYNN1
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Recommend Dealer
Yes
Jun 02, 2026

Freeway Toyota of Hanford responded

Thank you for trusting us with your Toyota, and we’re glad Juan and our team provided friendly, helpful service. We look forward to assisting you again. Juan Roman General Manager juan.roman@freewaytoyota.com

June 01, 2026

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Went in for a smog check and every thing Went great service didn't take long at all More

by shannaheinrich
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Recommend Dealer
Yes
Jun 01, 2026

Freeway Toyota of Hanford responded

Thank you for letting us know how smoothly your Toyota smog check went and that the service was quick. Juan and the team appreciate your feedback and are here whenever you need us again. Juan Roman General Manager juan.roman@freewaytoyota.com

May 25, 2026

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The work was done is a timely manner. They explained everything clearly and gave recommendations as well. More

by MIKE@DANCEMACHINE.INFO
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Recommend Dealer
Yes
May 26, 2026

Freeway Toyota of Hanford responded

It’s wonderful to hear your Toyota Camry service was completed promptly. Juan and our team are pleased to have clarified each step and provided helpful recommendations. We look forward to supporting your Camry’s performance on the road. Juan Roman General Manager juan.roman@freewaytoyota.com

May 24, 2026

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I always have a good experience when I go in for service or sales in Hanford. More

by cintiagonzalez211
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Recommend Dealer
Yes

Other Employees Tagged: Tony, Alejandro and Kathy

May 24, 2026

Freeway Toyota of Hanford responded

It’s wonderful to know you consistently enjoy our service and sales experiences. Juan and our team appreciate the trust you place in your used Toyota Camry. We look forward to welcoming you back soon. Juan Roman General Manager juan.roman@freewaytoyota.com

May 22, 2026

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With courtesy promptly service waiting area was very comfortable and friendly with beverage. Very good quality of service More

by LOCHENGTHAO
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Recommend Dealer
Yes
May 22, 2026

Freeway Toyota of Hanford responded

Thank you for highlighting our courteous and prompt service. We’re glad you found the waiting area comfortable and enjoyed the refreshments. Your kind words about the quality of service on your Tacoma mean a lot and we look forward to helping you again. Juan Roman General Manager juan.roman@freewaytoyota.com

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