Michael Cook

wait time is way to long sometimes for small jobs and communication needs to be better communication needs to be better More

by VANESROSAS88 Verified Customer Verified Customer

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Tires are more expensive than I expected but very necessary. Appreciated the offer of a car till mine was ready. Employees at Freeway Toyota are great. necessary. Appreciated the offer of a car till mine was ready. Employees at Freeway Toyota are great. More

by j_harader Verified Customer Verified Customer

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I had an excellent experience at Freeway Toyota of Hanford. The service team was professional, friendly, and efficient. They clearly explained the cost of service and completed the work on my vehicle Hanford. The service team was professional, friendly, and efficient. They clearly explained the cost of service and completed the work on my vehicle quickly without sacrificing quality. I felt well taken care of throughout the entire process, and the pickup and delivery were smooth and convenient. I highly recommend their service department to anyone looking for reliable and courteous automotive care. More

by mindatom Verified Customer Verified Customer

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Muy buen servicio no de moderaron en la espera muy satisfecho con todo el trato satisfecho con todo el trato More

by ernesto.m130 Verified Customer Verified Customer

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Just got a new battery last month, but apparently it was a fluke. At any rate Toyota replaced it free of charge, and I was back on the road again. a fluke. At any rate Toyota replaced it free of charge, and I was back on the road again. More

by ROMATO Verified Customer Verified Customer

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Great service will tell all my friends to go there everyone is so nice and I like the snacks they provide for there customers. everyone is so nice and I like the snacks they provide for there customers. More

by MARKSMALLS115 Verified Customer Verified Customer

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I was really happy and satisfied with the customer service and the young man that helped me was very knowledgeable and I will recommend Freeway Toyota service department to my friends and family service and the young man that helped me was very knowledgeable and I will recommend Freeway Toyota service department to my friends and family More

by darrellfischer1225 Verified Customer Verified Customer

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Mike Cook is great. He always goes over the service results with me. He is always friendly and helpful. He always goes over the service results with me. He is always friendly and helpful. More

by coramarvin04 Verified Customer Verified Customer

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The new vehicle care plan is quite deceptive. We were told that we would have free oil changes and service appointments for the first few visits. Well, the “oil change” is free, but you have to p We were told that we would have free oil changes and service appointments for the first few visits. Well, the “oil change” is free, but you have to pay for the oil disposal fee. The tire rotation is free, but you have to pay for balance and alignment. This is a scam and we ended up paying more for a “free” oil change than if we had just taken it somewhere else or done it ourselves. Especially having to wait 2.5 hours; I am not sure this is worth the time and money. More

by m096840 Verified Customer Verified Customer

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Michael was very courteous and nice to accommodate my request for service required to my vehicle thanks to everyone who were involved in maintenance required. request for service required to my vehicle thanks to everyone who were involved in maintenance required. More

by armand1076 Verified Customer Verified Customer

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