7 Reviews
Write a Review7 Reviews of Michael Cook
July 02, 2026
Staff was accommodating and informative during the repair process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. More
Other Employees Tagged: Juan Roman , Hugo Lemus
June 28, 2026
Every person I encountered were kind, professional, and extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. More
Other Employees Tagged: Cassandra
June 27, 2026
Poor communication and recommended service that had already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually l already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually looking g at our vehicle? Who is looking at history done at other times? It took almost 3 hours for an oil change and tire rotation. We had an appointment and were on time. More
June 18, 2026
I had a great experience at this dealership. The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and ques The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and questions, and made sure I felt comfortable and informed every step of the way. I truly appreciated their professionalism and customer-focused approach. Highly recommend! More
Other Employees Tagged: Juan Roman, Mark Smalls, Josh Coronado, Jonathan Garcia
June 15, 2026
Locally operated, easy to schedule maintenence appointments. Pleasant waiting area while your vehicle is being serviced, water, coffee and snacks available. appointments. Pleasant waiting area while your vehicle is being serviced, water, coffee and snacks available. More
June 11, 2026
made an appointment for a smog check on my Prius, showed up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed a up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed and paid the charges and given keys and left to continue my day. More

