"Great experience - will return again"
My wife and I had a great time buying a used car from Mark. He understood exactly what we were looking for and did a great job of presenting cars that fit our needs. I really appreciated how he gave helpful advice, but then some time and space to arrive at our own decision. Doesn't hurt that he had a great sense of humor as well! Would definitely recommend starting a car search here.
"Best dealership and best person to see is Mark Smith"
I have wonderful experience with Mark Smith!! He is the most genuine, nice and caring person!! I love working with him and how he took care of me. He really takes care of his clients, had great communication and he follows up and makes sure you are happy!! I highly recommend Mark and team at Infiniti Motor Werks. Miss Nina was a great help too! I never had that pleasant experience buying a car at dealership and I purchased quite few cars!!
Mark made the whole experience pleasurable, friendly and personable. . He was attentive to myself, my husband and my children! He didn't apply pressure on us at all but was helpful and provided the information needed for us to make an educated decision. He took the time necessary to go over the features of the vehicle and help with the owner portal and app. We will be his customers as long as he is at Moterwerks. Thanks Mark!
An absolutely amazing experience from Mark Smith!!
One of the things I dread the most is buying a new vehicle. Mark made it an absolutely flawless experience and I can't say thank you enough to him to changing my view of purchasing a vehicle.
I will absolutey return to your dealership!!
"New car purchase"
- Maryanne Wanaski
Everyone was great. Salesman, manager, finance manager all made purchasing my new car a pleasure. However getting out the door was problematic. My suggestion for a smoother transition would be to have people dedicated to new car delivery instead of relying on your sales people to put on license plates and explain the technological aspects of today's new cars.
"Wonderful experience "
We were just starting our car buying journey, no intention of buying a car that day. Mark brought us to his office to see what we were looking for and while my husband carried the conversation Mark could tell I didn't look well. I was having a total internal panic attack because of all the bad experiences I've had in the past with buying cars. He quickly calmed me down and assured me there was no pressure and that I was just testing driving some cars today. He got me a water and got me into my dream car. He 'protected' the keys from other potential buyers while we went back home to get my trade in (again because I had no intention of buying a car that day). We've bought atleast four cars in the last five years, this was by far the best experience. There was no pushy sales tactics, just a sweet man trying to help people find the right car for them. Thank you Mark! And thank you motorwerks!