Mark Sonn | Page 17

It was a great to work with Howard Moon. It was great customer service from him, helping me out with all the work till the last minute. It was great customer service from him, helping me out with all the work till the last minute. More

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We got our first BMW from Jae Lin at the BMW of Catonsville and it has been a very pleasant experience. Thank you Jae for the great service! Catonsville and it has been a very pleasant experience. Thank you Jae for the great service! More

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Great communication & easy process! We enjoyed working with Ron so much. Being straightforward and honest is one of the most valuable things we found on him! We enjoyed working with Ron so much. Being straightforward and honest is one of the most valuable things we found on him! More

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Great dealership. Very friendly and no haggling. They really make you feel like family. Everyone is down to earth and there informative every step of the way. Very friendly and no haggling. They really make you feel like family. Everyone is down to earth and there informative every step of the way. More

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The selection and purchasing process was made very easy by Howard and the team at BMW of Catonsville. by Howard and the team at BMW of Catonsville. More

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So far it was my best experience at this dealership I will definitely go back to purchase my next vehicle. will definitely go back to purchase my next vehicle. More

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I’m very happy with Jae Lim as our sales person. He helped us made a good deal on trade in so we can have the new X7. He’s super knowledgable on the car that he’s selling. We are happy with our new He helped us made a good deal on trade in so we can have the new X7. He’s super knowledgable on the car that he’s selling. We are happy with our new car and will be back for sure for another one in the future. Thank you Jae…you rock! More

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I had the pleasure of working with Jae Lim for the purchase of my brand new BMW. Not only was Jae easy to work with, but he was very responsive in getting back to me when I had questions about the car purchase of my brand new BMW. Not only was Jae easy to work with, but he was very responsive in getting back to me when I had questions about the car I was purchasing. Since the vehicle I purchased was specced as if I were to custom order it myself; I knew I had to have it. We were able to make everything work in a matter of days and I'm really satisfied with vehicle and the customer service provided to me. As it relates to Finance, I worked with Mark to close the deal and I felt like he was very straight forward with the financing and wasn't pushy to me on adding any extras if I really didn't want to. Overall, I would recommend BMW of Catonsville to anyone looking to buy a car. More

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Great service. Speedy process. Howard Moon was very knowledgeable and kept me updated throughout the entire process. Speedy process. Howard Moon was very knowledgeable and kept me updated throughout the entire process. More

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With many thanks and appreciation to Sam today for providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been e providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been extenuating circumstances for the indifference; however, an acknowledgement would have been welcomed.) I felt it best to spontaneously go in-person to my BMW of Catonsville dealership (I am a client of 9 years) in order to receive immediate service... and Sam obliged with straightforward and efficient assistance. With much appreciation, Sam... thank you. More

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