Mark Sonn | Page 21

They were great to work with and will make sure that if you buy a vehicle that you’re not comfortable, they will work to put you in another vehicle. you buy a vehicle that you’re not comfortable, they will work to put you in another vehicle. More

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Out thanks to Jae Lim, John Treat and the staff at BMW of Cantonsville MD. Great experience and great folks to work with. Cantonsville MD. Great experience and great folks to work with. More

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Sales consultant Jae Lim was very helpful and answered my questions with such a positive attitude and shared some comments experiences. Made my first BMW purchase Mr. Mark in Finance was absolute pleasu questions with such a positive attitude and shared some comments experiences. Made my first BMW purchase Mr. Mark in Finance was absolute pleasure to talk and helped me navigate the hot waters More

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The staff was knowledgeable and kind. Everybody was a pleasure to work with. I traveled from two hours away to purchase a car and am glad I came to BMW of Catonsville! The staff worked wi Everybody was a pleasure to work with. I traveled from two hours away to purchase a car and am glad I came to BMW of Catonsville! The staff worked with what our budget was with absolutely no judgment and no questions asked. If you want a high-quality vehicle and only the best staff, come here!. More

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Easiest car buying experience I've ever had. Howard and the team were great and a pleasure to work with. Howard and the team were great and a pleasure to work with. More

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Exceptional service. Errol and mark for a great job and I was so happy to get the car that I wanted. Errol and mark for a great job and I was so happy to get the car that I wanted. More

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BMW Catonsville offered an excellent buying experience from start to finish. My Client Advisor, Jae Lim, was helpful and informative throughout the entire process: from initial telephone conversations to from start to finish. My Client Advisor, Jae Lim, was helpful and informative throughout the entire process: from initial telephone conversations to test driving to sale closure, Jae was excellent! I must also commend their financing manager for his direct approach and transparency: all members of the Catonsville team modeled the kind of service I come to expect of the BMW brand. More

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Howard Moon is a wonderful sales rep. He made me and my wife feel very excited about our purchase. He made me and my wife feel very excited about our purchase. More

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We were told our Tesla came with the Full Self- Driving feature but it didn’t! Before buying a Tesla from a third party dealer, be sure your not being told the car has the Full Self-Driving feature and be feature but it didn’t! Before buying a Tesla from a third party dealer, be sure your not being told the car has the Full Self-Driving feature and be sure the car isn’t being advertised as having it. Tesla verified that the feature does not transfer to new ownership! As the new owner, you will have to purchase the FSD software either at the full price of $12,000 or subscribe to it with a month fee of $199. We only learned this information after we made our purchase and got beat out of the awesome feature we thought we were getting because we were told it had it. Overall, Our experience here still was above our expectation! Howard Moon was with us through the process from the time we traveled from NJ all the way to Maryland! Very pleased and will definitely recommend his services to our family and friends. Our finance guy Mark Sonn, was also very personable and has many years experience in the financial area! We had the best team helping us with the purchase of our 2022 Tesla Model X! A+ customer service A+ Fast service More

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Howard is an amazing salesman. (Mark, who helped us with financing, was equally awesome). The whole process was totally straightforward, and we left extremely happy customers with (Mark, who helped us with financing, was equally awesome). The whole process was totally straightforward, and we left extremely happy customers with a fantastic BMW! When it comes time to get another BMW, I’ll definitely return for Howard’s help. I can’t say enough positive things about the whole experience. Buy your next BMW from Howard! More

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