Mark Stepp | Page 2

Phillip was great! His communication and ensurance to my satisfaction of resolving the issues with my wife 2022 Explorer was fantastic. He truely cared for getting to His communication and ensurance to my satisfaction of resolving the issues with my wife 2022 Explorer was fantastic. He truely cared for getting to a agreeable resolution was truly 5-star. I hope to not be in a frequent visitor of the service department, but I will seek out Phillip and Mark. More

by GREG B Verified Customer Verified Customer

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Love the service team at Mac Haik. They communicate everything and provide excellent customer service They communicate everything and provide excellent customer service More

by Amanda.greene21 Verified Customer Verified Customer

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Even though the AC was out, service was great. The free coffee and wifi is 5 stars. The free coffee and wifi is 5 stars. More

by INSPERACE Verified Customer Verified Customer

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Thank you to Robert for always taking care of us - understanding the issues and walking us through the process and keeping us abreast of the situation. I am concerned that I was delayed in bringing i understanding the issues and walking us through the process and keeping us abreast of the situation. I am concerned that I was delayed in bringing in my vehicle as the loaner vehicles are limited. More

by THEOPARODRIGUEZ Verified Customer Verified Customer

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Great service for my car. I will be going back for this service again when needed. I will be going back for this service again when needed. More

by Chrischandlertx Verified Customer Verified Customer

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This is a VERY BUSY service center. The wait to have service performed was over a week. Service advisor initially did not contact me and I had to call back for updates on the progress o The wait to have service performed was over a week. Service advisor initially did not contact me and I had to call back for updates on the progress of my vehicle repair. The last two days is when the service advisor was able to give me updates. More

by LOPEZLIONEL Verified Customer Verified Customer

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The service was seamless! Mark Stepp went out of his way to make this a great experience Mark Stepp went out of his way to make this a great experience More

by BROTHLISBERGER Verified Customer Verified Customer

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I bought 7 cars in the last 2 years. They continue to take feedback and improve where necessary. I will continue to return They continue to take feedback and improve where necessary. I will continue to return More

by Coachdundas Verified Customer Verified Customer

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ALWAYS…,have a great experience. End up working at the table while I wait. It’s great. Freezing in there, but glad to have the latte machine in there- always a nice treat ! End up working at the table while I wait. It’s great. Freezing in there, but glad to have the latte machine in there- always a nice treat ! More

by dianatrevino7 Verified Customer Verified Customer

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Professional polite and fast! Everyone was respectful and knowledgeable. I was in and out fast. Everyone was respectful and knowledgeable. I was in and out fast. More

by faraonguajardo Verified Customer Verified Customer

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