Mark Stepp | Page 20

Mark at the service department was awesome in taking care of everything my truck needed and communicating with me along the way. Victor was very helpful in putting me in a loaner car while the repairs were b of everything my truck needed and communicating with me along the way. Victor was very helpful in putting me in a loaner car while the repairs were being made. Would highly recommend! More

by MLIVINGSTON2 Verified Customer Verified Customer

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Best service, and the only place I take my vehicles, trusted advisors, and technicians make it easy to keep coming back. Top marks from me trusted advisors, and technicians make it easy to keep coming back. Top marks from me More

by Colton B Verified Customer Verified Customer

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Great job all in all department the price on my oil change was was just as they quoted to me service was quick and they kept me informed on the status on when expecting time of completion. I would high change was was just as they quoted to me service was quick and they kept me informed on the status on when expecting time of completion. I would highly recommend this service. More

by ALLEN.EAST0856 Verified Customer Verified Customer

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Mark Stepp is my Service Advisor and I absolutely trust him with my car. Any questions that I have he has answered. Would definitely recommend. [Love his "Santa" beard!] him with my car. Any questions that I have he has answered. Would definitely recommend. [Love his "Santa" beard!] More

by CALINDBAKER Verified Customer Verified Customer

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Awsome dealership to take your vehicle for repairs or service, they really keep you informed about what is going on with your vehicle, it is fixed right the 1st time service, they really keep you informed about what is going on with your vehicle, it is fixed right the 1st time More

by MRMETRO99 Verified Customer Verified Customer

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Great service!!! everyone was friendly and attentive. I was able to go in get my recall taken care of and was on the road in a very timely manner. Thank you for all that you do. I am a very satisfied cust was able to go in get my recall taken care of and was on the road in a very timely manner. Thank you for all that you do. I am a very satisfied customer. Thank you Mac Haik. More

by Mario's Spotless Janitorial Verified Customer Verified Customer

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The issue was not resolved and from check-in, I knew it would not be. They stated that if they were unable to reproduce the error they would not be able to do anything. Imagine if when you went to the do would not be. They stated that if they were unable to reproduce the error they would not be able to do anything. Imagine if when you went to the doctor they told you the same? More

by ALSINAAL Verified Customer Verified Customer

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Love my truck and the dealership and their caring employees. Thanks Mac Haik for all you do. Art Espinoza is a wonderful and knowledgeable salesman and Mark Stepp is a very honest service advisor. Tr employees. Thanks Mac Haik for all you do. Art Espinoza is a wonderful and knowledgeable salesman and Mark Stepp is a very honest service advisor. Trust them very much. More

by ALYCIATH Verified Customer Verified Customer

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Had to take vehical in 4 times for an alignment. second time was not charged 3rd and 4th times was charged. This was over a period of 6 weeks . Took another vehicle in for an alignment asked to adjust sp time was not charged 3rd and 4th times was charged. This was over a period of 6 weeks . Took another vehicle in for an alignment asked to adjust specific things during the alignment. Was called 4 days later and told every thing is done and vehical was ready to be picked up. when I got there I asked was A,B,and C done was told no and that there would be an extra charge for that. I did not care about the extra charge I just wanted vehicle fixed. Why did it take 4 Days to not fix what i asked for!! Maybe it because Mac Haik is not a localy owned business. With people like the Hewlets , Coverts and Maxwell at least you know they are concerned about there community. More

by JRAII Verified Customer Verified Customer

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Mark greeted me as soon as I arrived and repairs were completed before the estimated time. The cashier, Sylvia, was friendly hand my car brought around quickly. completed before the estimated time. The cashier, Sylvia, was friendly hand my car brought around quickly. More

by JOSBORN1 Verified Customer Verified Customer

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