Mark Stepp | Page 21
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
249 Reviews
Write a Review249 Reviews of Mark Stepp
March 23, 2021
They treat me right every time I take my truck in for service. I highly recommend them. I have a fleet of trucks and repairs are always needed so it nice to have the piece of mind that your vehicle will service. I highly recommend them. I have a fleet of trucks and repairs are always needed so it nice to have the piece of mind that your vehicle will be fixed quickly and professionally. More
Other Employees Tagged: Edwin Holmstrom, Jason Norman
March 18, 2021
Mac Haik has the best and most Professional service people I have ever dealt with. I called two other shops for quotes and Mac Haik beat there price and turn around time. people I have ever dealt with. I called two other shops for quotes and Mac Haik beat there price and turn around time. More
Other Employees Tagged: James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
March 10, 2021
This is my 4th vehicle from Mac Haik. They have truly built a group of knowledgeable, honest and friendly staff. My experience has been a great one. built a group of knowledgeable, honest and friendly staff. My experience has been a great one. More
Other Employees Tagged: Art Espinosa, Jose Ocampo, Jared and his associate in the aftermarket department were awesome too!
March 04, 2021
Mark did a great job. Got the part needed for our car and worked with me to set up a day and time to get repairs done. Called me by end of the day to let me know it was ready to go. worked with me to set up a day and time to get repairs done. Called me by end of the day to let me know it was ready to go. More
January 29, 2021
Shaun from Sales was fantastic to work with and incredibly knowledgeable about Lincoln products. He was a textbook worth of knowledge and sold me after looking at a ton of different brands and cars incredibly knowledgeable about Lincoln products. He was a textbook worth of knowledge and sold me after looking at a ton of different brands and cars. He stayed late with me to close the deal and made the minor touch ups and clean ups seamless. 10/10 would buy from him again. Service was also very friendly- they took care of every concern I had and anything that was wrong after the new purchase they fixed no questions- ifs and or buts. They were honest and did the right thing every step of the way. Thats hard to find! Finance: I cant find the staff member who did my financing listed he was the only rude person we encountered. He had to stay late to finish the deal and despite me apologizing for keeping him late he made it clear we were ruining his plans and he didn't want to be there. I understand it sucked but we were purchasing a fully loaded lincoln and did the time that worked for us- PLUS we apologized. More
Other Employees Tagged: Creighton Lynn, Shaun Mulligan, Marcelo Rosales (5 stars) good negotiator - friendly
January 21, 2021
Great customer service. I was told my car would be ready in a certain period of time. And, it was ready just as promised. Thank you! in a certain period of time. And, it was ready just as promised. Thank you! More
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

