Dealer Reviews
Cars for Sale
Dealer Log In
Mark Stepp
Mark Stepp | Page 23
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
249 Reviews
249 Reviews
Write a Review
249 Reviews of Mark Stepp
December 04, 2020
Overall experience was OK. could have been better communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No information on door or windows. Lastly, the loaner vehicle was a nice to have but it was filthy dirty inside and outside. Windows were all foggy and hard to see out of. Clearly the truck has not been cleaned before given to me. Lastly when I picked up my truck, drivers side door handle and door panel had a big hand print from where the technician opened the door. Seat also had small oily stain on it. More
by KBAR12345
Verified Customer
November 27, 2020
Rene from sales , Jose from finance and Jared in Accessories made everything happen! Please go and talk to them. Cheers! I’m a repeat customer so they took care of me very well :) Accessories made everything happen! Please go and talk to them. Cheers! I’m a repeat customer so they took care of me very well :) More
by ANILM2021
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Duane Harris, Edwin Holmstrom, Trevor Lindell, Jason Norman, Jose Ocampo, Jared Zamora
November 25, 2020
I have always had a good experience with this dealer and this Dept. Thank you for good service. Prices are always comparable to other businesses doing same type of service. this Dept. Thank you for good service. Prices are always comparable to other businesses doing same type of service. More
by FIVEDOGS207
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Mike Lawrence
November 19, 2020
Mark Stepp is amazing. Would use anyone else. Thanks Mark I really appreciate all the updates and work done in a timely manner. I will refer anyone I know to you. I really appreciate all the updates and work done in a timely manner. I will refer anyone I know to you. More
by JROGERS1982
November 17, 2020
Dealership was easy to find along HY 35 with spaces for parking. People in Service were very friendly and attentive. They addressed all the issues I brought up about my vehicle.. They went the extra mile parking. People in Service were very friendly and attentive. They addressed all the issues I brought up about my vehicle.. They went the extra mile in updating my GPS, which took a long time. More
by slshegg
November 11, 2020
I have always got great service from both of these men personally and the quick lube team. I always had great service since I bought my car new several years ago {have 61 thousand miles on it now}. Eve personally and the quick lube team. I always had great service since I bought my car new several years ago {have 61 thousand miles on it now}. Every time they let me know if they find something that needs brought to my attention they do and tell me how important it is to get it taken care of and how soon. More
by TRAINOUTLAW.GHOST
Other Employees Tagged: Shay Piel , Jason Norman
November 03, 2020
The service was really good and the personnel were all great to work with. Great service by great employees. I will come again for sure. great to work with. Great service by great employees. I will come again for sure. More
by RC
Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman
Dealership Inventory (718 Vehicles)
