Mark Stepp | Page 23

Service writer Mark Steep is the best it over 2 weeks to install a pitman arm your parts department fails to get correct part 1st time the it was delivered to wrong place etc etc this was on my recently pur install a pitman arm your parts department fails to get correct part 1st time the it was delivered to wrong place etc etc this was on my recently purchased f250 with the xxxxxxxx Mac Haik certified my trucks been in tour shops 3 times since purchase not impressed with that part of service More

by DON78 Verified Customer Verified Customer

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Overall experience was OK. could have been better communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No communication on drop off location as Service dept was being remodeled. The location to pick up the loaner vehicle was not clearly marked either. No information on door or windows. Lastly, the loaner vehicle was a nice to have but it was filthy dirty inside and outside. Windows were all foggy and hard to see out of. Clearly the truck has not been cleaned before given to me. Lastly when I picked up my truck, drivers side door handle and door panel had a big hand print from where the technician opened the door. Seat also had small oily stain on it. More

by KBAR12345 Verified Customer Verified Customer

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Excellent care given to my needs. Fast service truck delivered when they said it would be ready. They took care of everthing I asked them too. delivered when they said it would be ready. They took care of everthing I asked them too. More

by DONNAWIMBERLEY Verified Customer Verified Customer

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Rene from sales , Jose from finance and Jared in Accessories made everything happen! Please go and talk to them. Cheers! I’m a repeat customer so they took care of me very well :) Accessories made everything happen! Please go and talk to them. Cheers! I’m a repeat customer so they took care of me very well :) More

by ANILM2021 Verified Customer Verified Customer

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I have always had a good experience with this dealer and this Dept. Thank you for good service. Prices are always comparable to other businesses doing same type of service. this Dept. Thank you for good service. Prices are always comparable to other businesses doing same type of service. More

by FIVEDOGS207 Verified Customer Verified Customer

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Mark has been great to work with on the service of my truck. Keeping me informed of my vehicles status while in for service, I appreciated that. truck. Keeping me informed of my vehicles status while in for service, I appreciated that. More

by TCROBINJR Verified Customer Verified Customer

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Mark Stepp is amazing. Would use anyone else. Thanks Mark I really appreciate all the updates and work done in a timely manner. I will refer anyone I know to you. I really appreciate all the updates and work done in a timely manner. I will refer anyone I know to you. More

by JROGERS1982 Verified Customer Verified Customer

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Mark was great! Kept me in the loop and everything was done on time. Super helpful and even followed up after the work had been completed. done on time. Super helpful and even followed up after the work had been completed. More

by JOSH97 Verified Customer Verified Customer

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Dealership was easy to find along HY 35 with spaces for parking. People in Service were very friendly and attentive. They addressed all the issues I brought up about my vehicle.. They went the extra mile parking. People in Service were very friendly and attentive. They addressed all the issues I brought up about my vehicle.. They went the extra mile in updating my GPS, which took a long time. More

by slshegg Verified Customer Verified Customer

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I have always got great service from both of these men personally and the quick lube team. I always had great service since I bought my car new several years ago {have 61 thousand miles on it now}. Eve personally and the quick lube team. I always had great service since I bought my car new several years ago {have 61 thousand miles on it now}. Every time they let me know if they find something that needs brought to my attention they do and tell me how important it is to get it taken care of and how soon. More

by TRAINOUTLAW.GHOST Verified Customer Verified Customer

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