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Mark Sullivan
Refer Me
71 Reviews
My #1 focus is Customer Service. Come to Hendrick Chevrolet for your service needs and ask for Mark!
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71 Reviews
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71 Reviews of Mark Sullivan
July 28, 2020
Mark Sullivan provided me with professional customer service. I felt he went out of his way to make sure everything was great. I would highly recommend him. service. I felt he went out of his way to make sure everything was great. I would highly recommend him. More
by christylynn310
Helpful 
July 28, 2020
The service department is great. They are always on top of their game!! The advisors are courteous and the techs are talented. The entire department really cares and it shows of their game!! The advisors are courteous and the techs are talented. The entire department really cares and it shows More
by loridergaming
Other Employees Tagged: Scott Tatum , Jon Jackson, Nate Dodson, Stewart Pike , Trey Henderson, Matthew McIlveene, Amanda Nicholls, James Taylor
July 24, 2020
Five stars ⭐️ ⭐️⭐️⭐️⭐️ For Ms Amanda Nicholls she did a great job with keeping me inform thru out the whole process with my repairs thanks alot great job with keeping me inform thru out the whole process with my repairs thanks alot More
by Parisbrown1977
Other Employees Tagged: Nate Dodson, Stewart Pike , Amanda Nicholls, Chris Taylor, James Taylor
March 12, 2020
Absolutely the least stressful, best car buying experience I have ever had. From sales, to finance, to service appointment- truly felt valued as a customer. experience I have ever had. From sales, to finance, to service appointment- truly felt valued as a customer. More
by tayl6200
Verified CustomerOther Employees Tagged: Trey Meares, Larry King , Lisa Looney
March 09, 2020
My new Corvette was experiencing some engine My new Corvette was experiencing some engine irregularities and some minor paint scratches needed to be addressed in the detailing shop. My advisor, My new Corvette was experiencing some engine irregularities and some minor paint scratches needed to be addressed in the detailing shop. My advisor, Mark Sullivan, did a fantastic job of shepherding me and my Corvette through the service process. His technician quickly and accurately diagnosed the problem as a torque converter issue, and after flushing out the system, my Corvette was running like brand new again. In the detailing shop, Gerald did an expert job buffing out the minor flaws of concern, with results close to perfection. Throughout the process, Mark Sullivan kept me apprised of the situation as it progressed and made me feel quite confident in the service capabilities of Hendrick Chevrolet and their service technicians. He sought me out on several occasions to provide updates and, last but not least, he hand carried the final paperwork to me to expedite the process. Overall I was very impressed and highly recommend Service Department at Hendrick Chevrolet Hoover. More
by brrrroz
Other Employees Tagged: Nate Dodson
March 09, 2020
On February 29, 2020 I called Hendrick Chevrolet Hoover to inquire about a couple of vehicles on their lot that I was interested in. My sales representative, Scott Tatum, set up an appointment for that sam to inquire about a couple of vehicles on their lot that I was interested in. My sales representative, Scott Tatum, set up an appointment for that same day. I drove to Hoover and was met at the door by Scott and within a very short time we negotiated a trade-in and finalized the purchase a new 2019 Corvette Grand Sport. Scott is by far the best sales representative I’ve ever worked with. He is very accommodating, extremely knowledgeable, and very understanding of the customer’s concerns. He knows what he’s talking about. The entire process was completed expeditiously and efficiently. Likewise, my finance advisor, Lisa Looney, did a most excellent job of guiding me through the paperwork and explaining in great detail each step along the way. The entire experience at Hendrick Chevrolet Hoover was most enjoyable. As you can imagine, I drove off the lot in my brand new 2019 Corvette Grand Sport with a smile on my face. Great job Scott, Lisa, and the entire staff at Hendrick Chevrolet Hoover. More
by brrrroz
Other Employees Tagged: Gary Nelson, Scott Tatum , Nate Dodson , Lisa Looney
March 08, 2020
Our outstanding Sales Consultant, JT Whitlow, made our buying experience an awesome one. He is very professional and knowledgeable. I would recommend Hendrick in Hoover to anyone. buying experience an awesome one. He is very professional and knowledgeable. I would recommend Hendrick in Hoover to anyone. More
by Blong7
Other Employees Tagged: Shameka Montgomery, JT Whitlow
February 18, 2020
Jon was able to help my husband and I get not one, but Jon was able to help me and my husband get not one, but TWO cars! His service and professionalism was unmatched! He made us two very very happy custom Jon was able to help me and my husband get not one, but TWO cars! His service and professionalism was unmatched! He made us two very very happy customers! More
by Sheila.harper
Other Employees Tagged: Jon Jackson
December 31, 2019
Atak and Larry were great. I got the car i wanted at the price i wanted this was my fourth car with Hendricks and i would recommend them as a great deal it was fast fun and easy. price i wanted this was my fourth car with Hendricks and i would recommend them as a great deal it was fast fun and easy. More
by Chef bloxom
Other Employees Tagged: Atak Yai, Larry king
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