Mark Thomas
Mark Thomas at Lincoln of Cutler Bay

Mark Thomas

Sales Associate

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Mark Thomas

August 24, 2025

Dealership Rating
Employee Rating

Be careful when signing, Fraudulent deals, tell you something different to what you sign. Dissatisfied More

by Chuchy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 27, 2025

Lincoln of Cutler Bay responded

Hi Chuchy, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

Aug 27, 2025

Chuchy responded

I have called and gone to your dealer on several occasions. Have spoken with sales managers and general managers and have not been helped. As I said before to the rest everyone should be careful on the deals they sign on this dealer. Louis Silva lied to my face after I asked him about a $5000 bill that he made me sign and after I asked what it was for he said I did not owe anything to the dealer but when I called after receiving a bill from Lincoln I was told that the bill was not for them. I signed the contract under coercion and misrepresentation so the contract should be void and null and your dealership has done fraud. Extremely dissatisfied with the services offered and after being a costumer for many decades this relationship has come to an end.

August 01, 2025

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Employee Rating

The car I bought A/C went out, and all the lights came on the dash. And the windows don't work except the driver's side. More

by garnettwilliam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

December 15, 2024

Dealership Rating
Employee Rating

The customer service I received at the service department was horrible. My car was under warranty and they tried to charge me $600 to for repair. When I brought to their attention that this was under warrant More

by EWOODS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Issadora should get zero stars.

Dec 20, 2024

Lincoln of Cutler Bay responded

Hello, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (786) 857-5000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

November 24, 2024

Dealership Rating
Employee Rating

Exceptional service from beginning to end, I highly recommend this dealership for any of your future purchases. More

by MAYERI_19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 20, 2024

Dealership Rating
Employee Rating

My experience with the salesman, Mark Thomas was super great. I felt very comfortable with making the choice. More

by slyt777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Fernandez

Nov 22, 2024

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 25, 2024

slyt777 responded

I think Mark is approachable for one thing and he makes you feel very comfortable.

September 22, 2024

Dealership Rating
Employee Rating

It was a nice experience. Everyone was very kind and we are pleased with our beautiful aviator! More

by crisraq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Roque Perez , Sebastian Fernandez, Rolando Pedraja Jr, Herickson Reynoso *********

Sep 29, 2024

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2024

Dealership Rating
Employee Rating

We had an excellent experience at Lincoln of Cutler Bay dealership with Mark, Christian, Jesus and Herikson. They are all 5 Stars! More

by BBSILVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Perez and Herikson Reynoso

February 24, 2024

Dealership Rating
Employee Rating

This dealership has a sales and service team that provides the customer with a unique experience where the process of purchasing a vehicle became easy and exciting More

by judyfnu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon, Sebastian Fernandez, William De Jesus Tang

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