Mark Timen
Mark Timen at Jay Buick GMC

Mark Timen | Page 5

Operations Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of Mark Timen

August 10, 2025

Dealership Rating
Employee Rating

Dalton and Melissa were super easy to deal with throughout the transaction. I'd recommend to anyone. More

by ekastelic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , Melissa Page, Dalton Perry

August 09, 2025

Dealership Rating
Employee Rating

All when well with finding out what the problem was. When the parts come in they’ll call me back for the repair. More

by JLAV69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 06, 2025

Dealership Rating
Employee Rating

David always greets me and goes above and beyond with great service!!!!! He will call me when the part is in,he is very personel with me treats like a friend. More

by BIAGIO426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 06, 2025

Dealership Rating
Employee Rating

They treat with respect and dignity and they don’t keep you waiting too long for service. More

by willie_shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

July 29, 2025

Dealership Rating
Employee Rating

Courteous staff. Appointment went smoothly. No problems with the car, no further service was needed. Length of appointment was better than some of my other spot More

by OPATKA13
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

July 20, 2025

Dealership Rating
Employee Rating

Fast and efficient blah blah blah blah and gobbledegook why I said what I had to say! More

by hank4902200050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom , George

July 17, 2025

Dealership Rating
Employee Rating

Car makes a scrapping noise when backing out of garage. This noise stops when I take my foot off the brake. I brought my car in on Monday. I was told the noise was because a rear hatch was not attached cor More

by SABRINATERRY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Michael Croom , never worked with the people but have to click this to submit

July 05, 2025

Dealership Rating
Employee Rating

Best staff and best service. I will never go anywhere else. Advisors are the best. More

by BSCHWENK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Michael Croom was the best. He made me feel very comfortable about buying a car. I would recommend anyone that I know to see Michael. More

by KMITCHELL227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

July 02, 2025

Dealership Rating
Employee Rating

In the service dept, they aren’t friendly, not accommodating, always feel rushed.I hate to schedule a service here. More

by andiateaira
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Walter, Michael Croom

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