Mark Tower
Mark Tower at Mercedes-Benz of Portland
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Mark Tower | Page 35

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of Mark Tower

July 11, 2021

Dealership Rating
Employee Rating

Usual excellent work done by great people. It seems to me though that they over schedule and that causes a bottle neck and frustration for them and a few of us. More

by KLAANICCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 11, 2021

Dealership Rating
Employee Rating

The technician was very professional and knowledgeable who has answered all the questions.. Very good customer service and good experiences. X X X X X More

by CHICCHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 10, 2021

Dealership Rating
Employee Rating

They are easy to work with. Listen to our needs & explanations & take care of business. Always friendly, quick & thorough with the job. We truly appreciate More

by STEVEN.LARSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Maddux

July 09, 2021

Dealership Rating
Employee Rating

AWSOME customer service . Loaner car was waiting for me. My car was washed and cleaned . The only question I have had my car 10 months. It was certified when I bought it. Not sure why the 20,000 mile tune More

by GTWHTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 30, 2021

Dealership Rating
Employee Rating

The Best mercedes-Benz dealership, the people there are really nice,Helpful and considerate of my needs I wouldn’t take my car nowhere else and when I get ready to buy a newer car it will be downtown Merce More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 30, 2021

Willie responded

Mark Tower is always helpful and friendly . He’s one of the reasons I come there and the great Quality work.

June 30, 2021

Dealership Rating
Employee Rating

Mark Towers does a great job. Quickly isolates issue in layman terms and provides options. Everything was as discussed and he is super efficient with the in and out process. More

by NAGY212000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 29, 2021

Dealership Rating
Employee Rating

All the employees were polite and courteous. The service was quick. My car was clean and looked amazing when I picked it up. It runs like a champ! More

by BRINDA.SCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 13, 2021

Dealership Rating
Employee Rating

I arrived early and was given super customer service with a loaner car. My car was washed and ready for pick up within a couple of hours. More

by RANGERTULIP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 26, 2020

Dealership Rating
Employee Rating

New Car and 6 Year Service on Older Car I've worked with Tom Maddux and now Mark and Aimee. They are all fantastic! The response and service are excellent. They took the time to really expla More

by WAYNE.WIEGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Thomas Maddux, Aimee Papa

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