Mark Tower
Mark Tower at Mercedes-Benz of Portland
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Mark Tower | Page 34

Service Advisor

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of Mark Tower

August 09, 2021

Dealership Rating
Employee Rating

Mark Tower makes it happen! He is professional, honest in setting expectations and timely with his responses! Much appreciate him as our Service Manager! Thank you! More

by JMLEM005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 06, 2021

Dealership Rating
Employee Rating

Car looked great when I picked it up. Mark had everything completed in a timely manner. He quoted what the cost might be and also showed me how to work some of the controls as this was only the second time I More

by Judith Menache
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 05, 2021

Dealership Rating
Employee Rating

Chris busy but always gives individual attention. Service work done as described and contacted for approval if any additional work needs to be done. On time. More

by BFRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Cain, Brandon Godbey

August 04, 2021

Dealership Rating
Employee Rating

Every time I go in, I always get outstanding service from Mercedes Benz of Portland. Special shout out to Brandon Godbey for always going above and beyond! More

by ZHARYUK.TANYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Aaron Avanzado, Nate Johnson-Grumm , Wesley Blumenberg, Brandon Godbey, Adrian Ibarra, Nate Johnson-Grumm, Kevin Lisonbee, Michael Martinez

August 01, 2021

Dealership Rating
Employee Rating

Alex.... Manager of Parts has always sold me the parts I needed JIT and if not in stock ordered them for expedited delivery... including special rear mats and front windshield shade when I purchased my MERC More

by BEARKRAMER_SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alexander Ramsey

August 01, 2021

Dealership Rating
Employee Rating

First Class Dealership with excellent service and attention to detail. I was very impressed with the ease of scheduling my service and answering my numerous questions. More

by John Walsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 29, 2021

Dealership Rating
Employee Rating

The team did a great job on my car, and it was sparkling clean to boot. However, I was a bit disappointed that when I scheduled my visit I said I would wait in the lobby and was told that it would take 5 ho More

by ben.wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

Hey are always amazing & professional to deal with. I appreciate the quick intake fir service. The people on the sales floor are super... friendly, not pushy More

by YOURHOMESALETEAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 24, 2021

Dealership Rating
Employee Rating

Just had service on my GLC300 with 120k miles.. Service was speedy and professional. Service advisor Mark Tower was absolutely great to work with. Will definitely come back. More

by Pwjohnson44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 13, 2021

Dealership Rating
Employee Rating

Everything was great. They started on my car right away and finished in a timely manner. Mark Tower was efficient and helpful. The car wash is always an appreciated extra. More

by BECKYM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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