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Mark Wallace
276 Reviews
Dealership Experience
10 yrs, 7 mos
Industry Experience
20 yrs, 8 mos
Specialties & Trainings
certified buick
certified gmc
276 Reviews
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276 Reviews of Mark Wallace
March 10, 2025
McKenzie motors is the worst deslership I have ever worked with. I arrived at 12:30. Picked out the car I wanted and settled on a price by 1:15. I proceeded to wait for over three hours to speak with f worked with. I arrived at 12:30. Picked out the car I wanted and settled on a price by 1:15. I proceeded to wait for over three hours to speak with finance. There were people walking around doing absolutely nothing while we had been waiting for three hours. Kendall was fantastic though. More
by MIAGOODWIN0806
Verified CustomerOther Employees Tagged: KENDALL COOK
March 01, 2025
My purchase was seamless. It all went so smoothly. Trevor was very nice and answered all my questions with accuracy. I was in and out of the dealership within 2 hours. It all went so smoothly. Trevor was very nice and answered all my questions with accuracy. I was in and out of the dealership within 2 hours. More
by rogerkoby
Other Employees Tagged: Matthew Brown , Chase Carroll, KENDALL COOK, Kevin Cuevas, CORTEZ HAYES, T.J. HONISH, Trevor Marshall, Tyler Moore
February 27, 2025
Friendly staff that met every need that I wanted for a new vehicle and was able to get me the best deal possible! new vehicle and was able to get me the best deal possible! More
by ADAMMUNOZ93
Other Employees Tagged: Jim Windrow, Cortney Giles , Steve Huber, Tyler Moore, Derek Tyler Brush
February 22, 2025
The sales person and manager done an excellent job explaining everything that was involved in us getting a new vehicle such as the vehicle, financing, and answering any questions we had with professio explaining everything that was involved in us getting a new vehicle such as the vehicle, financing, and answering any questions we had with professionalism. More
by edwhelms
Other Employees Tagged: Chase Carroll
February 14, 2025
Very honest, transparent & professional. Easy to work with even virtually, making the experience so much easier. The team was able to find the right vehicle to exceed all expectations. Easy to work with even virtually, making the experience so much easier. The team was able to find the right vehicle to exceed all expectations. More
by jorgevazquez402
Other Employees Tagged: Matthew Brown , Chase Carroll, Kevin Cuevas, T.J. HONISH, Trevor Marshall, Tyler Moore, MICHAEL OBRIEN, TJ
February 11, 2025
This dealership was an absolute pleasure to work with. Tyler was far above any expectations I had for an associate going in. Tyler and the dealership will have our business as long as we live here. Tyler was far above any expectations I had for an associate going in. Tyler and the dealership will have our business as long as we live here. More
by MICHAEL_RAMSEY36
Other Employees Tagged: Jim Windrow , Tyler Moore, MICHAEL OBRIEN
February 09, 2025
Jean Hernandez, Mark Wallace, and Kendall (sales person) were great. Everyone else who I came in contact with, from the senior sales manager (deal reviewer) to the finance guy, were complete idiots and time were great. Everyone else who I came in contact with, from the senior sales manager (deal reviewer) to the finance guy, were complete idiots and time wasters. As a result, I would never go back to consider another purchase at McKenzie without getting an in-writing agreement to my pre-conditions...that I in fact verbally set out with Jean the day prior to my visit to the dealership. As I stated, beyond the (3) guys I mentioned who treated me correctly, the rest of that experience failed miserably to meet my expectations! I told them in advance that I did NOT want to spend 4-5 hours buying this car. I selected it before I came in; reviewed the Carfax before I went there. I had approved financing with USAA before I got in the door. I told Jean I DID NOT want any add-on options of any kind; and NO extended vehicle maintenance plans. Yet, the clowns there still pissed away my time like it had no value! 4-hours to get this deal done...insane! 45 minutes trying to get me "better financing" with one of their "great lenders"! Was a waste of time. No deal better than what USAA gave me. Who knows how many credit pulls, pulling down my 798 score I walked in the door with! I still bought the car. To the ownership group - I heard you have great ethics and respect your customers. On Saturday it seems not everyone on your team is playing from that playbook! One final comment - the primary reason that I even looked at the inventory at the dealership for my purchase decision was due to an EXCELLENT experience I had weeks prior with the Maintenance department (Devon and team). That's why I have this dealership the first chance to sell me a car. More
by mike
February 07, 2025
Everyone we came in contact with were very professional and helpful. Our salesman, Tyler Bennett was very knowledgeable and patient as we went through the process of purchasing a vehicle. He helped with my and helpful. Our salesman, Tyler Bennett was very knowledgeable and patient as we went through the process of purchasing a vehicle. He helped with my phone and the On Star setup. The gentlemen in finance were also helpful and got us to a purchase price we were comfortable with. Overall a great experience More
by melperry64
Other Employees Tagged: Tyler Bennett
