Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 2

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
756 Reviews
4.9

756 Reviews

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756 Reviews of Mark Wilburn

June 21, 2026

Dealership Rating
Employee Rating

We purchased a new Subaru Outback from this dealership in 2011. Always had it serviced and repaired at this dealership. The service department has treated us well, especially Mark Wilburn. Five star customer More

by BRENT5260
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2026

Randy Marion Subaru responded

Thank you for sharing your experiences over the years. We’re pleased Mark, Anna and Josh provided courteous and helpful support with your Subaru and recent BMW purchase. We regret that Travis left a poor impression and appreciate your feedback.

June 17, 2026

Dealership Rating
Employee Rating

Everyone at the dealer is very courteous. Always do a good job. I will say though, it would be nice to get a car wash after they service the vehicle. More

by PEROBLETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Tilghman

Jun 17, 2026

Randy Marion Subaru responded

Your kind words about our team’s courteous care for your Subaru Ascent mean a lot. We appreciate your suggestion to include a car wash after service and will share this idea with our team for consideration.

June 04, 2026

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Very happy with the service we received. We brought our Forester in for state inspection, oil change and tire rotation. Even though they were very busy, it did not take long. Mark is alwa More

by kmcknutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Randy Marion Subaru responded

Thank you for letting us know you were pleased with how quickly your Subaru Forester moved through the inspection, oil change and tire rotation even on a busy day. Mark will be happy to hear his friendly, thorough explanations made your visit smooth.

May 20, 2026

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Always a pleasure to deal with this dealership whether its to purchase a vehicle or get service. Marc in the service department is such a pro and always very kind and helpful More

by katkerz70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott

May 20, 2026

Randy Marion Subaru responded

It’s always a pleasure to welcome you back for sales and service. We’re glad Mark in service delivered professional and friendly care. Thank you for trusting us with your used Volkswagen Atlas Cross Sport.

May 19, 2026

Dealership Rating
Employee Rating

Randy Marion’s Subaru dealership is fill of a friendly, witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that help More

by Clara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2026

Randy Marion Subaru responded

We’re thrilled to hear our attentive crew helped you find a Toyota RAV4 that feels just right. It’s wonderful to know you felt supported throughout the process and confident in our team’s care of you and your vehicle. Thank you for recommending us so highly.

May 03, 2026

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Mark Wilburn is the reason I continue to return to Randy Marion Subaru for all my service. More

by altp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

May 03, 2026

Randy Marion Subaru responded

We appreciate your 5-star review and are thrilled Mark keeps earning your trust. We look forward to providing outstanding care for your Subaru Crosstrek on your next visit.

April 28, 2026

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Polite, fast, & informative. Waiting room & bathrooms were clean. Comfortable seating. The representative is always keeping you informed More

by mimivinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Randy Marion Subaru responded

We’re pleased the waiting room and restrooms were clean and comfortable. We’re glad Mark kept you informed during your Subaru Forester service. Thank you for sharing your positive experience.

April 22, 2026

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Terrific all around as usual. Consistently the best dealership I have ever experienced from any brand. More

by Gary58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Fogarty, Jessica Matos

Apr 22, 2026

Randy Marion Subaru responded

Thank you for the five-star rating and your continued support. It’s rewarding to hear our service consistently exceeds your expectations. We look forward to caring for your Subaru again.

April 21, 2026

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Employee Rating

Mark Wilburn is always exceptional! He worked diligently with my insurance plan to make sure I got the best deal. He is always pleasant and very knowledgeable. I know I can always tr More

by CPETERSONUVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Randy Marion Subaru responded

It’s wonderful to hear Mark provided knowledgeable and pleasant support while coordinating with your insurance to secure the best outcome for your Subaru Outback. Thank you for trusting us with your service and we look forward to assisting you again.

April 21, 2026

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Employee Rating

I have been a customer for 10+ years. I keep coming back because they're honest and fair about vehicle and service pricing More

by frontsight82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Randy Marion Subaru responded

Thank you for trusting us for over ten years. We’re glad our honest approach and transparent pricing keeps you coming back. We appreciate caring for your Subaru Crosstrek and look forward to your next visit.

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