Mark Wilburn | Page 2

We had a damaged tire and wheel r from hitting an object on Interstate 40 and needed emergency repair. Mark and his team took great care of us and provided us with a loaner vehicle so we could continue our on Interstate 40 and needed emergency repair. Mark and his team took great care of us and provided us with a loaner vehicle so we could continue our trip to Raleigh. Repair work was done ima profanner and communication on the state was daily. I couldn’t be more satisfied. More

by JABASSLER Verified Customer Verified Customer

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My Crosstrek app and screen indicated an error for the emergency system and the technician indicated that it was an app issue. Then I explained to them that it was showing up on the car screen as well. emergency system and the technician indicated that it was an app issue. Then I explained to them that it was showing up on the car screen as well. I was told that the technician reset the error and I was good to go. Well, the light, next to the SOS button is still red. I have not brought it back due to my schedule. I am not sure the technician even noticed the light. Also, the app still indicates an issue. More

by drkrampepper Verified Customer Verified Customer

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Mark was great! He addressed all the issues with my Legacy in a timely matter with great over the top customer care! He is a valuable asset to Randy Marion and I loo He addressed all the issues with my Legacy in a timely matter with great over the top customer care! He is a valuable asset to Randy Marion and I look for many years of great professional service with him and his excellent techs. More

by stevesokolski Verified Customer Verified Customer

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We love and trust Randy Marion Subaru. The Service Department is excellent. Mark Wilburn is an exceptional service manager and always makes certain we are well informed about needed serv The Service Department is excellent. Mark Wilburn is an exceptional service manager and always makes certain we are well informed about needed service - including necessary service on next scheduled visit More

by joeniggel Verified Customer Verified Customer

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The Randy Marion Subaru staff provided excellent customer care and service of my vehicle in a timely manner. care and service of my vehicle in a timely manner. More

by anne.lowrance Verified Customer Verified Customer

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Quick service, good people and reasonable prices. It was easy to schedule a time to come in. It was easy to schedule a time to come in. More

by CES9705 Verified Customer Verified Customer

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Very efficient. Courteous. Workmanship was very good. Kept me informed throughout the repair process. Thanks Courteous. Workmanship was very good. Kept me informed throughout the repair process. Thanks More

by swonuke Verified Customer Verified Customer

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The master techs are knowledgeable. All staff are helpful and ready to assist with any questions I had All staff are helpful and ready to assist with any questions I had More

by ZACHWITTERBUSINESS Verified Customer Verified Customer

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Always attentive and helpful. Not sure which person in service department helped us but as always they were informative. We drive from Greensboro to get this kind of service. Not sure which person in service department helped us but as always they were informative. We drive from Greensboro to get this kind of service. More

by momrteach Verified Customer Verified Customer

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Outstanding service team! We have leased a couple of cars from them and they always deliver. We have leased a couple of cars from them and they always deliver. More

by rrbaker540 Verified Customer Verified Customer

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