Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 3

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
770 Reviews
4.9

770 Reviews

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770 Reviews of Mark Wilburn

July 01, 2026

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Employee Rating

Mark is great! He is always pleasant and professional. Fast service! I went to lunch with a friend and the service was done before we finished lunch. More

by kmcknutson
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Recommend Dealer
Yes
Jul 01, 2026

Randy Marion Subaru responded

It’s wonderful to hear that Mark was pleasant and professional. We’re glad your Subaru Forester was ready so quickly you could finish lunch without waiting. Thank you for choosing us for your service.

July 01, 2026

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Mark in the service center is awesome. I would not have my Subaru Ascent serviced anywhere else as long as he is there. His communication is great and he gives fair and upfront quotes on w More

by chrissymwrn
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Recommend Dealer
Yes
Jul 01, 2026

Randy Marion Subaru responded

Glad to hear Mark provided clear communication and upfront quotes. Thank you for trusting us with your Subaru. We look forward to serving you again.

June 29, 2026

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Always exceptional customer service! The service department made sure to fit me in before a long trip, and they were very professional, knowledgeable, and kind. More

by KSTEPHENS0806
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Recommend Dealer
Yes
Jun 30, 2026

Randy Marion Subaru responded

We’re glad we could prepare your Subaru Legacy for your trip on short notice. Mark and the service team appreciate your kind words about our professionalism and knowledge. Safe travels and we look forward to serving you again!

June 29, 2026

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Always excellent and friendly service, as well as knowledgeable. Mark squeezed me in for an oil change and tire rotation. More

by ah572000
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Recommend Dealer
Yes
Jun 29, 2026

Randy Marion Subaru responded

It’s great to know our team provided friendly and knowledgeable assistance, and that Mark could fit you in for your Subaru Forester’s oil change and tire rotation. We appreciate your continued trust and look forward to serving you again.

June 21, 2026

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We purchased a new Subaru Outback from this dealership in 2011. Always had it serviced and repaired at this dealership. The service department has treated us well, especially Mark Wilburn. Five star customer More

by BRENT5260
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Finance Experience
Recommend Dealer
Yes
Jun 21, 2026

Randy Marion Subaru responded

Thank you for sharing your experiences over the years. We’re pleased Mark, Anna and Josh provided courteous and helpful support with your Subaru and recent BMW purchase. We regret that Travis left a poor impression and appreciate your feedback.

June 17, 2026

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Everyone at the dealer is very courteous. Always do a good job. I will say though, it would be nice to get a car wash after they service the vehicle. More

by PEROBLETO
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Recommend Dealer
Yes

Other Employees Tagged: Frank Tilghman

Jun 17, 2026

Randy Marion Subaru responded

Your kind words about our team’s courteous care for your Subaru Ascent mean a lot. We appreciate your suggestion to include a car wash after service and will share this idea with our team for consideration.

June 04, 2026

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Very happy with the service we received. We brought our Forester in for state inspection, oil change and tire rotation. Even though they were very busy, it did not take long. Mark is alwa More

by kmcknutson
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Recommend Dealer
Yes
Jun 04, 2026

Randy Marion Subaru responded

Thank you for letting us know you were pleased with how quickly your Subaru Forester moved through the inspection, oil change and tire rotation even on a busy day. Mark will be happy to hear his friendly, thorough explanations made your visit smooth.

May 20, 2026

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Always a pleasure to deal with this dealership whether its to purchase a vehicle or get service. Marc in the service department is such a pro and always very kind and helpful More

by katkerz70
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Recommend Dealer
Yes

Other Employees Tagged: Josh Elliott

May 20, 2026

Randy Marion Subaru responded

It’s always a pleasure to welcome you back for sales and service. We’re glad Mark in service delivered professional and friendly care. Thank you for trusting us with your used Volkswagen Atlas Cross Sport.

May 19, 2026

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Randy Marion’s Subaru dealership is fill of a friendly, witty, knowledgeable and attentive group of people. I felt taken care of from start to finish. I especially valued the desire from everyone that help More

by Clara
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Recommend Dealer
Yes
May 19, 2026

Randy Marion Subaru responded

We’re thrilled to hear our attentive crew helped you find a Toyota RAV4 that feels just right. It’s wonderful to know you felt supported throughout the process and confident in our team’s care of you and your vehicle. Thank you for recommending us so highly.

May 03, 2026

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Mark Wilburn is the reason I continue to return to Randy Marion Subaru for all my service. More

by altp55
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

May 03, 2026

Randy Marion Subaru responded

We appreciate your 5-star review and are thrilled Mark keeps earning your trust. We look forward to providing outstanding care for your Subaru Crosstrek on your next visit.

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