Marketing Team
Marketing Team at Crain Hyundai of Fayetteville

Marketing Team

Marketing Dept

Crain Hyundai of Fayetteville

1919 West Foxglove Drive
Fayetteville, AR 72704

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115 Reviews
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115 Reviews

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115 Reviews of Marketing Team

April 17, 2023

Dealership Rating
Employee Rating

Failed to give me updates about my car, rude, had to bring it back in twice because they didn’t fix it correctly the first time, and caused more damage then I went in there with More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2023

Crain Hyundai of Fayetteville responded

Jo, Thank you for your comments on your service visit. You are entitled to be upset if we failed to give you updates and did not get your car fixed right the first time., I apologize. There is absolutely no reason for any employee to be rude to any customer, again I apologize. I would love to get the details of your service visit so that I can visit with the employee that handled your service and see what we can do to make it right. You can call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

March 30, 2023

Dealership Rating
Employee Rating

I have been with Crain Hyundai for over. 24 years. I would recommend them to anyone. I have enjoyed my cars. And have always been happy with my service experiences. More

by williamsklinda1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2023

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Employee Rating

Very helpful, friendly. They were very informative and quick with the entire process. Highly recommend!! More

by Bmaddux0809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 13, 2023

Dealership Rating
Employee Rating

Very smooth and efficient service. The workers are super kind and didn’t make me feel like they were trying to sell me things. Best Hyundai dealership I’ve been to so far. More

by lindseyl08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2023

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Employee Rating

Awesome customer service! Friendly, knowledgeable staff. I look forward to many years as a Crain Hyundai customer! More

by Srickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Crain Hyundai of Fayetteville responded

I know the entire staff appreciates and thanks you for your kind words. We thank you for your business and look forward to serving you in the future. Best regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

January 23, 2023

Dealership Rating
Employee Rating

Very friendly and patient. I appreciated that many came to introduce themselves, and they showed me around the dealership/service department. More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Way, Mike Wallace , Tim Butler, Grey Brunson

January 21, 2023

Dealership Rating
Employee Rating

Friendly and patient. I appreciate that everyone took the time to introduce themselves and show me around the dealership. More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 14, 2023

Dealership Rating
Employee Rating

Nice, convenient service. Always willing to help a customer. I trust them to do a good job repairing my car. More

by Ldeavens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2023

Dealership Rating
Employee Rating

The sales person listens to me and found what I needed and all people treated me with respect. More

by Taylor2540
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 10, 2023

Dealership Rating
Employee Rating

Your mother f****** lied to me six times told me you was only going to run my credit three times you run my credit at least 20 times you have dropped my credit score in one month 80 f****** point I'm pissed More

by Kevmanz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: R G, Mike Wallace

Jan 10, 2023

Crain Hyundai of Fayetteville responded

I understand your frustration that your credit score was affected by having lenders run your information to qualify you for a loan. The reason that we submit a credit application to more than one lender varies but generally a customer's credit score, term of the loan ie, payment and length of the loan affect whether a bank will approve the loan. Many times the credit application must be sent to multiple lenders to get the terms that a customer wants. It is my understanding that multiple inquiries affect credit scores for a short time and then drop off your credit report. We appreciate and thank you for the opportunity to serve you. If you have questions or if I can be of service please call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

Jan 10, 2023

Kevmanz responded

Im still getting letters in the mail from bank denials more than 20 some like arvest are 4 denials wtf my score is droping every day now on top of everything else im going to have to pay lexington law to fix this it will not fix its self also your salesman mike gave me and my 5 yr old the flu you shouldn't let your employees come to work when they have the flu he didn't tell me until we were there for two and a half hours

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