R G
R G at Crain Hyundai of Fayetteville

R G

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Crain Hyundai of Fayetteville

1919 West Foxglove Drive
Fayetteville, AR 72704

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26 Reviews
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26 Reviews

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26 Reviews of R G

March 30, 2023

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Employee Rating

I have been with Crain Hyundai for over. 24 years. I would recommend them to anyone. I have enjoyed my cars. And have always been happy with my service experiences. More

by williamsklinda1950
Service Price Transparency
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Recommend Dealer
Yes

February 20, 2023

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Very helpful, friendly. They were very informative and quick with the entire process. Highly recommend!! More

by Bmaddux0809
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

February 15, 2023

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Good at helping find the costumer something that fits them, not what they want them to drive off with. More

by GC
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Recommend Dealer
Yes

Other Employees Tagged: Rick McGaugh , Jim Cox

February 13, 2023

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Very smooth and efficient service. The workers are super kind and didn’t make me feel like they were trying to sell me things. Best Hyundai dealership I’ve been to so far. More

by lindseyl08
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Recommend Dealer
Yes

January 30, 2023

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Awesome customer service! Friendly, knowledgeable staff. I look forward to many years as a Crain Hyundai customer! More

by Srickey
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Recommend Dealer
Yes
Feb 01, 2023

Crain Hyundai of Fayetteville responded

I know the entire staff appreciates and thanks you for your kind words. We thank you for your business and look forward to serving you in the future. Best regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

January 21, 2023

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Friendly and patient. I appreciate that everyone took the time to introduce themselves and show me around the dealership. More

by Bonnie
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Recommend Dealer
Yes

January 14, 2023

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The sales person listens to me and found what I needed and all people treated me with respect. More

by Taylor2540
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Recommend Dealer
Yes

January 10, 2023

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Your mother f****** lied to me six times told me you was only going to run my credit three times you run my credit at least 20 times you have dropped my credit score in one month 80 f****** point I'm pissed More

by Kevmanz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Marketing Team, Mike Wallace

Jan 10, 2023

Crain Hyundai of Fayetteville responded

I understand your frustration that your credit score was affected by having lenders run your information to qualify you for a loan. The reason that we submit a credit application to more than one lender varies but generally a customer's credit score, term of the loan ie, payment and length of the loan affect whether a bank will approve the loan. Many times the credit application must be sent to multiple lenders to get the terms that a customer wants. It is my understanding that multiple inquiries affect credit scores for a short time and then drop off your credit report. We appreciate and thank you for the opportunity to serve you. If you have questions or if I can be of service please call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

Jan 10, 2023

Kevmanz responded

Im still getting letters in the mail from bank denials more than 20 some like arvest are 4 denials wtf my score is droping every day now on top of everything else im going to have to pay lexington law to fix this it will not fix its self also your salesman mike gave me and my 5 yr old the flu you shouldn't let your employees come to work when they have the flu he didn't tell me until we were there for two and a half hours

November 26, 2022

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They were very friendly and very helpful into finding what I need. I do not ever regret doing business with them and I tell a lot of people about the experience I have had. More

by Jessyandjessica Gibbs
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team, Rick McGaugh, Dylan Way , Jim Cox

November 14, 2022

Dealership Rating
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This dealership provides great customer service to their customers and they are fast and efficient mostly. More

by SAM
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Recommend Dealer
Yes
1

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