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Marlend Kaceli

Overview Reviews (169)

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Marlend Kaceli

Marlend Kaceli | Page 15

Client Advisor

BMW of Tenafly

301 County Rd
Tenafly, NJ 07670

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5.0

169 Reviews

Overview Reviews (169)

Dealership Experience

6 yrs, 9 mos

Industry Experience

22 yrs, 6 mos

Languages Spoken

Albanian

English

German

Italian

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5.0

169 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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169 Reviews of Marlend Kaceli

April 21, 2021

Dealership Rating

Employee Rating

Marlend Kaceli was a great salesperson, very attentive, professional and courteous. Charles Carmona in the finance department and Christopher Wojcicki, a product genius we’re very helpful as well. professional and courteous. Charles Carmona in the finance department and Christopher Wojcicki, a product genius we’re very helpful as well. More

by Akw6113

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Carmona

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Apr 22, 2021 -

BMW of Tenafly responded

Hello, We would like to thank you for your five star review of BMW of Tenafly. We are delighted that Marlend created an attentive, professional and courteous environment. We are happy that Charles and Christopher were also able to assist you. We hope that you return in the future for anything that we can assist you with.

April 21, 2021

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Employee Rating

We've had a very pleasant experience working with Marlend and the entire team at this dealership. Marlend was very professional, respectful and willing to work with us on a few concessions we requested. Th and the entire team at this dealership. Marlend was very professional, respectful and willing to work with us on a few concessions we requested. The entire process went smoothly and at the time of the delivery, Victor (BMW Genius) took his time to explain all the new features and help setup everything in the console). This is my 3rd BMW and this has been the smoothest and most pleasant experience we've had on a BMW dealer. More

by Gil Spolidoro

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Landon Greer , Victor Torres

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Apr 22, 2021 -

BMW of Tenafly responded

Hi Gil, We would like to thank your for your five star review of BMW of Tenafly. We are delighted to hear that your overall experience was pleasant and conducted in a smooth manner. We strive to create an environment in which our customers feel respected and accommodated, therefore we are thrilled to hear that Marlend was able to achieve this. We are happy to hear that Victor was able to assist in the set up of your console. We hope that you will consider us in the future to assist with any of your needs. Enjoy driving your new BMW!

April 06, 2021

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Employee Rating

I have now purchased 3 cars from BMW tenafly. Service is terrific and the sAles team is very professional. On my last purchase a 2021 x2 my Salesman was Marland and he was very thorough and made sure I got terrific and the sAles team is very professional. On my last purchase a 2021 x2 my Salesman was Marland and he was very thorough and made sure I got the best deal. More

by garyecky

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Landon Greer

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Apr 06, 2021 -

BMW of Tenafly responded

Gary- First and foremost, we are ecstatic to learn that we have a loyal customer in you here at BMW of Tenafly! I suppose we have Marland and Lando to thank for that. It is a pleasure for me to read that we have provided you with excellent care during each of your visits. We hope you are still enjoying your latest BMW.

April 05, 2021

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Employee Rating

Marlend was awesome, took the time to explain in detail all the aspect of the process of purchase He is very helpful and kind ,very important to mention he returns your call in a very short period of time all the aspect of the process of purchase He is very helpful and kind ,very important to mention he returns your call in a very short period of time .Thank you Mr Kaceli you made our experience very pleasant I will recommend you More

by Suly_peraza

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Apr 05, 2021 -

BMW of Tenafly responded

Hi, thank you for taking the time to write a positive review! We are glad to hear Marlend was able to help you find a great ride and was able to make your overall experience at our dealership awesome. If you need help with your new ride, feel free to give us a call at BMW of Tenafly.

April 03, 2021

Dealership Rating

Employee Rating

Marlend was so helpful, really worked hard and gave me an unbelievable deal on my X5. The dealership has a nice showroom and the stuff is very friendly. unbelievable deal on my X5. The dealership has a nice showroom and the stuff is very friendly. More

by Ofer

Recommend Dealer

Yes

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Apr 04, 2021 -

BMW of Tenafly responded

We're glad our team was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

April 02, 2021

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Employee Rating

Above and beyond the call of duty from this crew - custom order of a very high end vehicle - very, very, very, very long wait due to covid. The Tenafly team took great care of me and exceeded expectations at order of a very high end vehicle - very, very, very, very long wait due to covid. The Tenafly team took great care of me and exceeded expectations at delivery!! More

by Drosenbeast

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gem Camorongan, Stephen Hourican, Landon Greer

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Apr 03, 2021 -

BMW of Tenafly responded

Thank you for visiting BMW of Tenafly. We are happy to know that our services exceeded your expectations. We can't wait to work with you again.

March 31, 2021

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Employee Rating

Wonderful experience at BMW of Tenafly. Marlend was so professional and great to work with! Victor was such a help also!! Thank you for making this an easy process! professional and great to work with! Victor was such a help also!! Thank you for making this an easy process! More

by trainorsandy4

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Victor Torres was great!

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Apr 01, 2021 -

BMW of Tenafly responded

Hi! Thanks so much for your shout-out about us at BMW of Tenafly. Enjoy your day!

Apr 01, 2021 -

BMW of Tenafly responded

Thank you for the great review! We are so pleased to see that Marlend and Victor made your visit to BMW of Tenafly an exceptional one. If there is anything else we can do for you, please be sure to let us know.

March 30, 2021

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Employee Rating

I had a wonderful experience at BMW Tenafly.. I was in and out in a little over an hour and drove home in a beautiful new truck! I worked with Vince, Marlend, Sean, and Victor who were all extremely profe and out in a little over an hour and drove home in a beautiful new truck! I worked with Vince, Marlend, Sean, and Victor who were all extremely professional and very helpful. Marlend was very knowledgeable and friendly making my experience extremely smooth. Sean was quick and very amicable! I was also able to ask Victor a ton of questions while he helped me learn the features of my new vehicle. I absolutely love my new X3 and the wonderful staff that helped me! :) More

by kimberlina143

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sean Mohammed

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Mar 31, 2021 -

BMW of Tenafly responded

HI! Thanks so much for your shout-outs about our Sales Team at BMW of Tenafly and for your five-star rating. Enjoy your new BMW X3 and stop by any time!

March 30, 2021

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Employee Rating

Excellent service. I own already a BMW650iX and leased a BMW 330iX and have been safisfied with the level of service and attention to detail. BMW 330iX and have been safisfied with the level of service and attention to detail. More

by babyivan

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Landon Greer

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Apr 20, 2021 -

BMW of Tenafly responded

How are enjoying your BMW650iX and the BMW 330iX? Thank you for taking a moment to express your satisfaction with BMW of Tenafly. We wish you a wonderful day.

March 24, 2021

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Employee Rating

Marlend provided excellent advice and services in choosing our next CPO BMW. We had gone in to return our expiring leased BMW but decided to purchase our next vehicle - thanks to his suggestions. choosing our next CPO BMW. We had gone in to return our expiring leased BMW but decided to purchase our next vehicle - thanks to his suggestions. More

by jungminahn

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 25, 2021 -

BMW of Tenafly responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star experience with us and with the help of our Sales Department, especially Marlend. We value your business at BMW of Tenafly, and we hope that you will continue to visit us!