Marlend Kaceli
Marlend Kaceli at BMW of Tenafly

Marlend Kaceli | Page 15

Client Advisor

BMW of Tenafly

301 County Rd
Tenafly, NJ 07670

Contact Me
5.0
171 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

22 yrs, 10 mos

Languages Spoken

Albanian Albanian

English English

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5.0

171 Reviews

Write a Review

171 Reviews of Marlend Kaceli

April 28, 2021

Dealership Rating
Employee Rating

I just brought home my new X3 and couldn't be happier with my car! My husband and I were treated wonderfully from beginning to end. We experienced detail oriented and thorough professionalism in all of More

by therightpathtocollege
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Euna Wilson , Charles in Finance was extremely thorough and Chris the BMW "Genius" terrific!

Apr 29, 2021

BMW of Tenafly responded

Hi Laura, thanks for the kind words for our team! We are thrilled to hear your experience was detail-oriented and thorough. We appreciate your business and hope you enjoy your new BMW X3!

April 26, 2021

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Employee Rating

First, I would like to start by saying Thank You to Marlend, my sales representative. He was attentive and he provided excellent customer service. He followed up and communicated well. I really appreci More

by Asia Elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Mohammed

Apr 27, 2021

BMW of Tenafly responded

Hi Asia, Thank you for your five star review. We are thrilled that you had such a great experience with us at BMW of Tenafly and Marlend and Sean were professional, attentive and helpful and provided you with excellent customer service. We appreciate your recommendation and we look forward to seeing you again for any of your automotive needs.

April 21, 2021

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Employee Rating

Marlend Kaceli was a great salesperson, very attentive, professional and courteous. Charles Carmona in the finance department and Christopher Wojcicki, a product genius we’re very helpful as well. More

by Akw6113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Carmona

Apr 22, 2021

BMW of Tenafly responded

Hello, We would like to thank you for your five star review of BMW of Tenafly. We are delighted that Marlend created an attentive, professional and courteous environment. We are happy that Charles and Christopher were also able to assist you. We hope that you return in the future for anything that we can assist you with.

April 21, 2021

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We've had a very pleasant experience working with Marlend and the entire team at this dealership. Marlend was very professional, respectful and willing to work with us on a few concessions we requested. Th More

by Gil Spolidoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Landon Greer , Victor Torres

Apr 22, 2021

BMW of Tenafly responded

Hi Gil, We would like to thank your for your five star review of BMW of Tenafly. We are delighted to hear that your overall experience was pleasant and conducted in a smooth manner. We strive to create an environment in which our customers feel respected and accommodated, therefore we are thrilled to hear that Marlend was able to achieve this. We are happy to hear that Victor was able to assist in the set up of your console. We hope that you will consider us in the future to assist with any of your needs. Enjoy driving your new BMW!

April 06, 2021

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I have now purchased 3 cars from BMW tenafly. Service is terrific and the sAles team is very professional. On my last purchase a 2021 x2 my Salesman was Marland and he was very thorough and made sure I got More

by garyecky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Landon Greer

Apr 06, 2021

BMW of Tenafly responded

Gary- First and foremost, we are ecstatic to learn that we have a loyal customer in you here at BMW of Tenafly! I suppose we have Marland and Lando to thank for that. It is a pleasure for me to read that we have provided you with excellent care during each of your visits. We hope you are still enjoying your latest BMW.

April 05, 2021

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Employee Rating

Marlend was awesome, took the time to explain in detail all the aspect of the process of purchase He is very helpful and kind ,very important to mention he returns your call in a very short period of time More

by Suly_peraza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

BMW of Tenafly responded

Hi, thank you for taking the time to write a positive review! We are glad to hear Marlend was able to help you find a great ride and was able to make your overall experience at our dealership awesome. If you need help with your new ride, feel free to give us a call at BMW of Tenafly.

April 03, 2021

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Employee Rating

Marlend was so helpful, really worked hard and gave me an unbelievable deal on my X5. The dealership has a nice showroom and the stuff is very friendly. More

by Ofer
Recommend Dealer
Yes
Apr 04, 2021

BMW of Tenafly responded

We're glad our team was able to assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!

April 02, 2021

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Employee Rating

Above and beyond the call of duty from this crew - custom order of a very high end vehicle - very, very, very, very long wait due to covid. The Tenafly team took great care of me and exceeded expectations at More

by Drosenbeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2021

BMW of Tenafly responded

Thank you for visiting BMW of Tenafly. We are happy to know that our services exceeded your expectations. We can't wait to work with you again.

March 31, 2021

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Employee Rating

Wonderful experience at BMW of Tenafly. Marlend was so professional and great to work with! Victor was such a help also!! Thank you for making this an easy process! More

by trainorsandy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Torres was great!

Apr 01, 2021

BMW of Tenafly responded

Hi! Thanks so much for your shout-out about us at BMW of Tenafly. Enjoy your day!

Apr 01, 2021

BMW of Tenafly responded

Thank you for the great review! We are so pleased to see that Marlend and Victor made your visit to BMW of Tenafly an exceptional one. If there is anything else we can do for you, please be sure to let us know.

March 30, 2021

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Employee Rating

I had a wonderful experience at BMW Tenafly.. I was in and out in a little over an hour and drove home in a beautiful new truck! I worked with Vince, Marlend, Sean, and Victor who were all extremely profe More

by kimberlina143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Mohammed

Mar 31, 2021

BMW of Tenafly responded

HI! Thanks so much for your shout-outs about our Sales Team at BMW of Tenafly and for your five-star rating. Enjoy your new BMW X3 and stop by any time!

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