Marlenea Steffens | Page 5

Had work done while in travel status. Great service accommodating our compressed schedule while traveling in the area. We needed some service completed on a recently purchases Sprinter. K Great service accommodating our compressed schedule while traveling in the area. We needed some service completed on a recently purchases Sprinter. Knowledgeable and friendly service. I would not hesitate to recommend you to others. More

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Back in Colorado.... A HUGE Thank you to Marlenea Steffens, Service Consultant and Paul Read, Service Tech at Mercedes-Benz of Oklahoma City. We were on the tail end of o A HUGE Thank you to Marlenea Steffens, Service Consultant and Paul Read, Service Tech at Mercedes-Benz of Oklahoma City. We were on the tail end of our six week adventure in our Mercedes Sprinter Winnebago ERA, when we lost all ability to accelerate in our RV. Luckily we were only 22 miles away from lifesaving help! When I called into the Service Department, Marlenea was so nice and reassuring they would do everything to help us. They certainly did and we were on our way before we knew it. The best part was the service was covered under a factory warranty. Hip hip hooray 😃. Thank you so much, Marlenea, Paul and Mercedes-Benz of Oklahoma City!! More

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Big Help as we Passed Thru Front tires out of alignment and 1000 miles from home. Called local dealer and Marlenea got us in the next day for new tires and alignment. She matc Front tires out of alignment and 1000 miles from home. Called local dealer and Marlenea got us in the next day for new tires and alignment. She matched the new tires to the existing tires, explained repairs clearly. Friendly and professional. First class all around. On the highway and everything is smooth. Thanks Marle nea and Paul R. More

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great Fast easy transaction, good customer service. Good car, and salesman was professional, courteous. The car was good that is very important. I think I w Fast easy transaction, good customer service. Good car, and salesman was professional, courteous. The car was good that is very important. I think I will go back later buy another car. More

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Awesome service Everything is always top drawer. I am always pleased with Frank and Marleana. Keep up the great work. The new location is less convenient however. Everything is always top drawer. I am always pleased with Frank and Marleana. Keep up the great work. The new location is less convenient however. Alice More

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Great service I wouldn’t trust any other facility to work on my Sprinter. After reading of others experiencing sub standard service I am glad Mercedes of OKC is ava I wouldn’t trust any other facility to work on my Sprinter. After reading of others experiencing sub standard service I am glad Mercedes of OKC is available with skilled Techs like Paul and service advisor Marelena. More

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2017 Mercedes C300 The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard The dealership today has not replaced/repaired our windshield wipe motor. Please help we been to the dealership more than once for this safety hazard More

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Very accomidating Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands Always accomidating and professional. Whether your in for service or purchasing a new car you are kindly greeted and you know your in good hands More

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Mercedes Service We have our GL550 as well as our new Mercedes Sprinter Thor Motorhome serviced at MB of OKC and they are wonderful. Honest, reliable and caring toward We have our GL550 as well as our new Mercedes Sprinter Thor Motorhome serviced at MB of OKC and they are wonderful. Honest, reliable and caring towards us each time we cone in for service. Work is always done quickly and correctly the first time. The people are kind, caring and respectful. Keep up the good work. Regards, Dave & Debra Holley More

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Marlenea was great! Marlenea really went the extra mile in processing a tire reimbursement back to a vendor for me - included holding onto the damaged tire, taking photos Marlenea really went the extra mile in processing a tire reimbursement back to a vendor for me - included holding onto the damaged tire, taking photos, processing the reporting, emailing attachments, etc. That is solid customer service! Thanks Marlenea! MITCH More

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