Marshall Blakeslee | Page 10

I had my Carnival in for a 24,000 mile check up. I told the guy (Marshall?) that I had to take my brother in law to the airport that afternoon. At nine am he said it should take about 2-2 1/2 hours. I told the guy (Marshall?) that I had to take my brother in law to the airport that afternoon. At nine am he said it should take about 2-2 1/2 hours. Ok. He came around a couple of times after two hours saying it was close to done. Then 20 minutes went by. Then another 15. I’m losing my window to get my brother in law. My guy is nowhere. Some other person looked for the paperwork. Finally found it. It had finished quite a while ago and was just sitting in the lot. Needless to say I was angry. It also was not the first time I was left hanging. I’m considering going elsewhere for my maintenance. More

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Alex is a fine employee. I’m glad I can have my vehicle serviced at an establishment he is employed at. I’m glad I can have my vehicle serviced at an establishment he is employed at. More

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I’ve been going to this dealership since my first car and I’ve never been let down. Marshall is absolutely fantastic, really eases your mind. I’ve never been let down. Marshall is absolutely fantastic, really eases your mind. More

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Very convenient and respectful service done in a timely manner. Marshall was excellent and very knowledgeable, overall good experience. manner. Marshall was excellent and very knowledgeable, overall good experience. More

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Service is great and no pushy salespeople. I switched dealerships because of bad service department. I switched dealerships because of bad service department. More

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Even with all the parts problems and b/o in the world they did a great job with my car they did a great job with my car More

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I went there for the first service on my 2023 Soul. They were very nice and very helpful. I was totally pleased and will go back. They were very nice and very helpful. I was totally pleased and will go back. More

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Never go to this dealership. I took my car for a routine service, they messed up, refuse to acknowledge any wrong doing, my car was broken down for 7 weeks & 3 days. They never t I took my car for a routine service, they messed up, refuse to acknowledge any wrong doing, my car was broken down for 7 weeks & 3 days. They never told me an official diagnosis. I currently have a case open with the attorney general office, and I'm hoping to get some type of resolution since the GM and service manager both are ignoring me. Dave Reali & Jim Almindo. They give zero effort towards customer care & satisfaction. More

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Fast and courteous upon arrival, they even gave me a ride to my Jiu Jitsu class! to my Jiu Jitsu class! More

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Marshall always takes very good care of me when I bring my Koup in for service. Fast, reliable and trustworthy service, too my Koup in for service. Fast, reliable and trustworthy service, too More

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