Martene Hogan
Martene Hogan at Checkered Flag Hyundai World

Martene Hogan | Page 4

Product Specialist

Checkered Flag Hyundai World

3700 Sentara Way
Virginia Beach, VA 23452

Contact Me
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rated
139 Reviews

Hi! My name is Martene Hogan. I made the transition into the automotive business after 15 years in the restaurant industry, so customer service and taking care of my guests are my top priorities. After a horrible car accident forced me to find a new vehicle, I learned just how stressful the car buying process could be. I aim to provide a hassle free experience for all my guests by using Checkered Flag's FAST SIMPLE SMART process! When I'm not at work, I am spending time with my 3 rescue dogs- Luchi, Sadie, and Cici. I also manage a non-profit dog rescue called PAWS Wide Open Rescue. If you are looking for a new or pre-owned vehicle, or to adopt a new furry family member, I can help with both!

Dealership Experience

8 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

4 Time Checkered Flag Customer Service STAR Recipient

Genesis Certified

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rated

139 Reviews

Write a Review

139 Reviews of Martene Hogan

December 31, 2021

Dealership Rating
Employee Rating

She was so wonderful in helping get us into a nice used car and went above and beyond to help us More

by Riley.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Checkered Flag Hyundai World responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

December 31, 2021

Dealership Rating
Employee Rating

Miss Martene has been actively engaged with my concerns and car scheduling after my purchase. I'm very grateful to have an active member to talk to, about car and dealership help with. The purchase was ver More

by Vfeng1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Checkered Flag Hyundai World responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

September 30, 2021

Dealership Rating
Employee Rating

Martene was factual and well versed in vehicles and understood what I was looking for. Not condescending- like some of your competitors. Great experience. More

by Gear5sali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Checkered Flag Hyundai World responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there is anything else you need, or if you have any questions on your new vehicle, please let us know! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

September 30, 2021

Dealership Rating
Employee Rating

Martene was extremely professional and helpful when discussing vehicle options with us. She is happy to research different trim lines and gets back to you in a timely manner. More

by Cindybcindy
Recommend Dealer
Yes
Oct 05, 2021

Checkered Flag Hyundai World responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

September 27, 2021

Dealership Rating
Employee Rating

I had a great experience purchasing a new car from Martene and will definitely be a return customer. More

by Jcutler
Quality Of Work
Price
Recommend Dealer
Yes
Sep 30, 2021

Checkered Flag Hyundai World responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

August 02, 2021

Dealership Rating
Employee Rating

I just bought a car from Martene a few days ago. What sales person keeps checking in to see if you are happy, & have you found all the features, & let me fix this for you that I noticed needs it...???-Ma More

by rscfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Checkered Flag Hyundai World responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 26, 2021

Dealership Rating
Employee Rating

Martene was extremely helpful, when faced with difficulty of finding a NATO servicemen a vehicle to lease, she went above and beyond any expectation I had. She could have easily said my situation was too dif More

by taffyjason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Checkered Flag Hyundai World responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 21, 2021

Dealership Rating
Employee Rating

The first thing I noticed when walking into the dealership was how clean everything was. I wasn't "bombarded" with salespeople. Martene Hogan was so very attentive to my needs and asked great quest More

by Kevin
Friendliness
Recommend Dealer
Yes
Jul 26, 2021

Checkered Flag Hyundai World responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 14, 2021

Dealership Rating
Employee Rating

The dealership is a positive environment and they don’t rush you in and out of there. This Checkered Flag location actually cares about how you feel and what you want for you. I appreciate this location mo More

by tyshaunjaquin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Checkered Flag Hyundai World responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

July 14, 2021

Dealership Rating
Employee Rating

The whole sales process was easy from start to finish. Martene was very knowledgeable and professional. I couldn’t have asked for a better experience. More

by Srbrickhouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lane

Jul 16, 2021

Checkered Flag Hyundai World responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

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