Martha Ortiz | Page 3

Purchased a beautiful slightly used 2023 BMW X3 M40i from Metro Ford OKC from out of state. Johnny was quick to help me with this process and give me shipping quotes as well. He was responsive and respectful Metro Ford OKC from out of state. Johnny was quick to help me with this process and give me shipping quotes as well. He was responsive and respectful of my time all at the same time. I received personal video footage and photos as requested and he even got it detailed up beforehand. There were no hidden fees through this dealership like I experienced with many others, they were upfront and honest as well as quick in processing all of my information working from a different state. I would highly recommend if you are searching for a car to reach out to Johnny for help! Thank you Metro Ford of OKC! More

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This was my first experience with an out of state dealership and has been the best experience I have ever had when shopping for a new vehicle. The day I made the first call about a Tuscany truck, I dealership and has been the best experience I have ever had when shopping for a new vehicle. The day I made the first call about a Tuscany truck, I was handed over to Johnny Mahsetky and he has been the absolute best salesperson I have ever had dealings with. The entire dealership from sales to finance to setting up delivery have been fantastic. The constant communication from Johnny through the entire process could have not been better. He has also been just a phone call away since delivery to help with working out a few bugs that wasn’t his or Metro Fords fault. I highly recommend Metro Ford of OKC and Johnny to anyone looking to purchase a new vehicle regardless of your location. My 1,300 mile experience buying a truck I had never seen in person has been absolutely perfect. Keep up the great work Johnny - Metro Ford is very fortunate to have you as a salesperson. You will definitely be my guy as long as you are selling Ford’s. More

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Charles had great communication and always kept me up to date. I only spoke to Martha once, she never called me back with any updates as she told me she would date. I only spoke to Martha once, she never called me back with any updates as she told me she would More

by kevin.white3 Verified Customer Verified Customer

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Johnny was very professional and polite throughout the whole process. Will definitely come back for our next vehicle purchase. whole process. Will definitely come back for our next vehicle purchase. More

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Great place to get your vehicle serviced even if it’s not a Ford. Denise is great a Ford. Denise is great More

by MSTONE5 Verified Customer Verified Customer

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Metro Ford has a special person in JR. He’s not a pushy salesman, he didn’t try to get Me to look at vehicles that I didn’t want and didn’t push me onto vehicles I wanted. He listen to wh He’s not a pushy salesman, he didn’t try to get Me to look at vehicles that I didn’t want and didn’t push me onto vehicles I wanted. He listen to what I wanted and found me the perfect pick up. Haven’t bought a used car in 30 years, he made it a pleasure to buy a used vehicle. I vote him the employee of the month. He was very respectful to me and just a great guy. You guys got one heck of a salesman. After we made the deal he went further and ask his boss if I could have running boards so my wife can get in the pick up and it happened, no extra money. Thank you David Talley More

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Great experience working with J.R. Lonelodge! J.R. went the extra mile to assist us with the virtual process purchase of a Tacoma for our son. I highly recommend J.R. to my family and friends in need of hi the extra mile to assist us with the virtual process purchase of a Tacoma for our son. I highly recommend J.R. to my family and friends in need of his expertise and professionalism. I look forward to doing business with J.R. In the future. More

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This people screwed me over big time! Traded my car in April but didn't get my title until June 1st. Metro Ford realizes that it was their fault for the delay and flat out told me that they are not reimbu April but didn't get my title until June 1st. Metro Ford realizes that it was their fault for the delay and flat out told me that they are not reimbursing me because I had until the 13th to register the vehicle. How was I supposed to know that if I did not get my tile until June 1st! Totally a sleaze ball move let alone unprofessional and tactless. Will NEVER recommend this dealership EVER again! More

by chanelmorris017 Verified Customer Verified Customer

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Johnny is a pleaser to work with. The staff was very understanding and let me take my time to decide if the purchase was right for me. I love my new car. Great new car warranties and perks! Highly recom understanding and let me take my time to decide if the purchase was right for me. I love my new car. Great new car warranties and perks! Highly recommended! More

by JMayes Verified Customer Verified Customer

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It was a great group of people they worked hard to find me something that I loved. The only downfall and the reason they got the 3 star rating I scheduled a time to look at a vehicle knowing I came to look me something that I loved. The only downfall and the reason they got the 3 star rating I scheduled a time to look at a vehicle knowing I came to look at this one in particular they sold it 30 mins before I got there without even a courtesy call to say someone was looking at it. I almost walked out of the dealership as soon as they said that and looked elsewhere. But I had a decent experience other than that. I would leave a better star for Cody but they should’ve called and told me someone was interested in the truck I had scheduled to see. More

by camf Verified Customer Verified Customer

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