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Martin Arellano
Martin Arellano at Tri State Nissan

Martin Arellano | Page 4

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.7
91 Reviews
4.7

91 Reviews

Write a Review

91 Reviews of Martin Arellano

August 16, 2024

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Employee Rating

I took my car in and they had it diagnosed in a reasonable time frame. They ordered my parts and called me back to bring it in and get fixed. They fixed it and it is riding smoothly. I would recomm More

by holloman9
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 23, 2024

Tri State Nissan responded

Thank you so much for your fantastic review! We’re thrilled to hear that your car was diagnosed and repaired smoothly and efficiently. It’s great to know that Martin’s pleasant demeanor and expertise made your experience even better. We truly appreciate your recommendation and your trust in us. If you or your friends and family need any more assistance in the future, don’t hesitate to reach out. Thanks again for choosing Tri-State Nissan and for your kind words about Martin!

July 22, 2024

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Nice service, very accommodating, and knowledgeable. Reprogrammed key fobs. Quick and efficient appreciated the work. More

by crystal_robinson2004
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jul 23, 2024

Tri State Nissan responded

Thank you for your five-star rating! I'm happy we got those fobs reprogrammed for ya, and that you found our work absolutely excellent! We're crystal clear about our transparency, and we want you to have the best service possible. Have an amazing day, and we'll see you soon.

June 05, 2024

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The service department is amazing. They are the reason I am a longtime repeat customer. More

by TAMARASTANSBERRY
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Jeremy Siebert, Todd Kerns, Skylar Warner , Bob Pressler, Josh Stogdale

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Jun 05, 2024

Tri State Nissan responded

Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!

May 19, 2024

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We always recommend tristate nissan to people looking for new or used cars and trucks. More

by dcongo
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Workmanship
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Recommend Dealer
Yes
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May 20, 2024

Tri State Nissan responded

Thank you the glowing review and the recommendation! We're so happy to be here for your needs. And we can't wait to help your recomendees as well!

April 19, 2024

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Tri State Nissan always gives me top notch service. They are my preferred dealer and I am always satisfied with my service there More

by MNSULLIVAN1975
Service Price Transparency
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Recommend Dealer
Yes
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Apr 19, 2024

Tri State Nissan responded

We're so glad to be your preferred dealer, and we appreciate your loyalty! Thank you for choosing Tri-State Nissan for your automotive needs. We're here whenever you need us!

April 17, 2024

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Everyone was cordial and professional. The environment was clean. The car was serviced promptly and professional. More

by harperpe
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Recommend Dealer
Yes
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Apr 18, 2024

Tri State Nissan responded

Harper, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with cordial and professional service in a clean environment. Prompt and professional car service is what we strive for, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your feedback!

April 12, 2024

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Everyone was cordial and professional. The environment was clean. The car was serviced promptly and professionally. More

by katrina
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Recommend Dealer
Yes
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Apr 15, 2024

Tri State Nissan responded

Katrina, thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Providing a clean and professional environment is important to us, and we're glad that you noticed. If you ever need anything else, don't hesitate to reach out. Safe travels!

March 31, 2024

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by lfludwr
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Siebert , Vlad Stanisavljevic

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Apr 02, 2024

Tri State Nissan responded

Thank you for your feedback! We value your input and strive to provide excellent service to all our customers. If you have any specific concerns or questions, please feel free to reach out to us directly. We're here to assist you in any way we can.

March 22, 2024

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The experience went smoothly and efficiently. The work was done in a timely manner. The process was easy More

by ddsl2004
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Recommend Dealer
Yes

Other Employees Tagged: Skylar Warner

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Mar 25, 2024

Tri State Nissan responded

We're delighted to hear that your experience at Tri-State Nissan went smoothly and efficiently! Providing timely and hassle-free service is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to serving you again in the future!

March 21, 2024

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Employee Rating

I have always revered Tri State Nissanbut it's the continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl More

by aqst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Skylar Warner , Bob Pressler, Josh Stogdale

Report | Print
Mar 25, 2024

Tri State Nissan responded

We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.

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