Martin Arellano
Martin Arellano at Tri State Nissan

Martin Arellano | Page 4

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Martin Arellano

July 29, 2023

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Employee Rating

I know when I come to the service department I'll be spending some money. It's always a pleasure to deal with Martin, who keeps me informed and makes sensible recommendations. More

by CHARLES.HUNTER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 31, 2023

Tri State Nissan responded

Thank you for your encouraging five-star review!! I'm so excited that you found Martin and our service extraordinary! At Tri-State Nissan, we aim to be transparent, professional, friendly, and kind. I'm happy that we have fulfilled your expectations. If you return, we'll do our best to transcend all your anticipations! Have a blessed day!

July 02, 2023

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Great service, done right the first time, professional and friendly staff, good quality work and pricing More

by LUCENT168
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 03, 2023

Tri State Nissan responded

Thank you for your astonishing five-star review!! I'm so blessed that you found Tri-State Nissan to be an amazing place to bring your car! Thank you for choosing us, and I can't wait to welcome you back and make your next experience a glorious paradise!

June 07, 2023

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The dealership and Martin were both extremely accommodating in servicing my car without an appointment. As always everyone was friendly and helpful! More

by elizabeth.liechty
Recommend Dealer
Yes
Jun 07, 2023

Tri State Nissan responded

Thank you so much for your spectacular five-star review!! At Tri-State Nissan, we thrive on providing exceptional service experiences. I'm thrilled that the dealership and Martin went above and beyond to accommodate your car servicing needs, even without an appointment. Our friendly and helpful team is always ready to make your visit exciting and stress-free. Thank you for your kind words, and we can't wait to continue surpassing your expectations in the future!

May 28, 2023

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Excellent service, customer service and the associated work. They keep me informed every step o the way. Great job vacuuming and washing in a timely manner. I have routinely worked with all o the peop More

by k.j.rooks
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2023

Tri State Nissan responded

Thank you for your inspiring review! We're motivated to hear that you received excellent service, both in terms of customer service and the associated work. We take pride in informing our customers throughout the process and ensuring timely completion. It's fantastic that our team goes the extra mile by providing wonderful vacuuming and washing services. We greatly appreciate your continued support and look forward to providing you with friendly and top-notch service during your future visits to Marlowe Automotive Services!

May 24, 2023

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Always great service at Tristate. Bought my last 3 cars from you. You provided great service on all 3 vehicles. More

by amybaird703
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Skylar Warner

May 25, 2023

Tri State Nissan responded

Wow, thank you, amybaird703, for being a loyal customer and trusting us with not just one but three of your awesome rides! We're inspired that our team consistently delivered great service to all your vehicles. We appreciate your support and look forward to serving you with even more amazing experiences in the future!

May 23, 2023

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Great customer service, friendly staff, quick service didn’t have to wait long at all More

by kina28anderson
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Recommend Dealer
Yes
May 25, 2023

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

May 21, 2023

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Always top notch customer service from Martin and Nissan! I can’t imagine going anywhere else! More

by STACEY.IDDINGS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 22, 2023

Tri State Nissan responded

We truly appreciate your kind words and your loyalty to our dealership. Providing top-notch customer service is at the heart of what we do, and we're thrilled that we've been able to consistently meet your expectations. We value your trust in us and are grateful for your continued support. Rest assured that we'll always strive to exceed your expectations and ensure your satisfaction. Thank you for choosing us as your go-to dealership, and we look forward to serving you for many more years to come!

May 17, 2023

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Good service. 100% Excellent Service Reasonalble prices Very Friendly staff They communicated at all times to explain to me what was going on in my car. More

by judy_gaby07
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Pressler, Josh Stogdale

May 17, 2023

Tri State Nissan responded

Thank you for your feedback! We're thrilled to hear that you received good service and that our team provided you with excellent service. We strive to offer reasonable prices while maintaining the highest quality of work. Our friendly staff is dedicated to ensuring your satisfaction. Communication is key, and we're glad that we were able to keep you informed about the progress of your car. Thank you for choosing us, and we look forward to serving you again in the future!

May 12, 2023

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Employee Rating

Was in and out very quickly for an oil change in a tire rotation. Thats what I like. In and out. More

by pamela_cross
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2023

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

May 12, 2023

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thank you very good thank very much ok 15 word thank thank you very much More

by MASTERSON.PAUL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns

May 15, 2023

Tri State Nissan responded

You're welcome! We appreciate your kind words and look forward to serving you again in the future.

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