Martin Arellano is a pleasure to work with.
He's conscientious, courteous, and professional. My truck-recall repair was completed an hour ahead of the estimated job time. It's well worth the d
He's conscientious, courteous, and professional. My truck-recall repair was completed an hour ahead of the estimated job time. It's well worth the drive from Leesburg to get such good service from Tri State.
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by raymondart3
Verified Customer
Verified Customer
Apr 19, 2023 -
Tri State Nissan responded
Thank you for sharing your positive experience with Martin and the team at Tri State Nissan! We're thrilled to hear that your recall repair was completed quickly and that you were pleased with Martin's service. We appreciate your business and look forward to serving you again in the future!
Whenever I need some service for my car, without
hesitation, I take it to the Nissan in Winchester for the good attention, the good service, I am always satisfied with the service and the good atten
hesitation, I take it to the Nissan in Winchester for the good attention, the good service, I am always satisfied with the service and the good attention of Martin
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by chio2a2v
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2023 -
Tri State Nissan responded
Thank you for your fantastic review! We're thrilled to hear that you always choose our Nissan dealership in Winchester for your vehicle service needs. Our team takes pride in providing exceptional customer service and quality work, and it's great to hear that you're always satisfied with the service and attention you receive. We're especially glad to hear that Martin has provided you with great attention and service. We appreciate your business and your trust in us, and we look forward to continuing to provide you with the care and service you deserve for many years to come!
Timely, communicative, and justifiable pricing.
I would recommend Tri-State Nissan Servicing to anyone. I intend on returning for all future servicing.
I would recommend Tri-State Nissan Servicing to anyone. I intend on returning for all future servicing.
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by hayessmith17
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2023 -
Tri State Nissan responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that we provided you with timely, communicative service at a justifiable price. We understand that vehicle servicing can be stressful, and we're glad that we could help alleviate some of that stress by providing exceptional service. It's great to know that you're satisfied with our service and that you're willing to recommend us to others. We appreciate your business and your trust in us, and we look forward to serving you again in the future for all your vehicle servicing needs!
The people who work there are very nice 👍 and courteous.
It's very clean. Thanks Donna Wolfe
It's very clean. Thanks Donna Wolfe
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by WOLFEDONNA91
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2023 -
Tri State Nissan responded
Thank you for your wonderful review, Donna! We're thrilled to hear that you found our staff to be very nice and courteous, and that you appreciated the cleanliness of our dealership. Our team takes pride in providing exceptional customer service and maintaining a clean, welcoming environment for our customers. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us!
Understanding, professional staff including mechanics
quickly diagnosed and fixed my car. We're driving again!
quickly diagnosed and fixed my car. We're driving again!
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by LMiller52
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2023 -
Tri State Nissan responded
Thank you for your fantastic review! We're thrilled to hear that our staff, including our mechanics, were understanding and professional in diagnosing and fixing your car quickly. Our team takes pride in providing exceptional customer service and quality work to ensure that our customers can get back on the road safely and with confidence. We're glad to hear that you're driving again and that we could help make that happen for you. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us
Very Clean.
Quick Oil Change. Very Clean waiting area. Completed the service in a timely manner.
Quick Oil Change. Very Clean waiting area. Completed the service in a timely manner.
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by woodbuilder99
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2023 -
Tri State Nissan responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our quick oil change service, and that you found our dealership to be very clean, including the waiting area. Our team takes pride in providing exceptional customer service and maintaining a clean, welcoming environment for our customers. We're glad to hear that we were able to complete your service in a timely manner, and we appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you again in the future for all your vehicle needs!
Martin was rude.
I told the service department to do an oil change and after having my car all day, it didn’t happen.
I told the service department to do an oil change and after having my car all day, it didn’t happen.
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by MOMTOFOURBOYS
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2023 -
Tri State Nissan responded
I'm sorry to hear about your negative experience with our service department. We strive to provide top-notch customer service and it sounds like we fell short in your case. We take all feedback seriously and I would like to apologize for any frustration or inconvenience you may have experienced due to the miscommunication. Thank you for taking the time to leave your feedback and please don't hesitate to reach out to us directly.
My service was quick and easy.
No appointment necessary. Minimal time in the waiting room.
No appointment necessary. Minimal time in the waiting room.
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by JMJONESMHR
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2023 -
Tri State Nissan responded
Thank you for sharing your experience! We're glad to hear that your service was quick and easy, and that you didn't have to wait long in the waiting room. We strive to provide efficient and convenient service to all of our customers, and we appreciate your feedback. Don't hesitate to reach out to us if you have any further needs or concerns.
I have always had good service here and have been happy
with my experience with tri-state Nissan.
with my experience with tri-state Nissan.
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by sandycochran58
Service Price Transparency
Feb 15, 2023 -
Tri State Nissan responded
Thanks. We're glad to hear you enjoyed your visit. We are so glad you found us to be a strong option among many excellent businesses in town. If you have any further questions, please give us a call. We're always happy to help!
They are very quick ,and everyone is always pleasant.
Martin has helped me and keeps me informed.
Martin has helped me and keeps me informed.
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by Patsyg15
Service Price Transparency
Feb 15, 2023 -
Tri State Nissan responded
Thank you again for taking the time to let us know how we did. We are so glad you found us to be a strong option among many excellent businesses in town. We hope you have a great day!