Martin Arellano
Martin Arellano at Tri State Nissan

Martin Arellano | Page 8

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.8
97 Reviews
4.8

97 Reviews

Write a Review

97 Reviews of Martin Arellano

May 28, 2023

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Employee Rating

Excellent service, customer service and the associated work. They keep me informed every step o the way. Great job vacuuming and washing in a timely manner. I have routinely worked with all o the peop More

by k.j.rooks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Skylar Warner , Bob Pressler, Josh Stogdale

May 30, 2023

Tri State Nissan responded

Thank you for your inspiring review! We're motivated to hear that you received excellent service, both in terms of customer service and the associated work. We take pride in informing our customers throughout the process and ensuring timely completion. It's fantastic that our team goes the extra mile by providing wonderful vacuuming and washing services. We greatly appreciate your continued support and look forward to providing you with friendly and top-notch service during your future visits to Marlowe Automotive Services!

May 24, 2023

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Always great service at Tristate. Bought my last 3 cars from you. You provided great service on all 3 vehicles. More

by amybaird703
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Skylar Warner

May 25, 2023

Tri State Nissan responded

Wow, thank you, amybaird703, for being a loyal customer and trusting us with not just one but three of your awesome rides! We're inspired that our team consistently delivered great service to all your vehicles. We appreciate your support and look forward to serving you with even more amazing experiences in the future!

May 23, 2023

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Great customer service, friendly staff, quick service didn’t have to wait long at all More

by kina28anderson
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 25, 2023

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

May 21, 2023

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Always top notch customer service from Martin and Nissan! I can’t imagine going anywhere else! More

by STACEY.IDDINGS
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Recommend Dealer
Yes
May 22, 2023

Tri State Nissan responded

We truly appreciate your kind words and your loyalty to our dealership. Providing top-notch customer service is at the heart of what we do, and we're thrilled that we've been able to consistently meet your expectations. We value your trust in us and are grateful for your continued support. Rest assured that we'll always strive to exceed your expectations and ensure your satisfaction. Thank you for choosing us as your go-to dealership, and we look forward to serving you for many more years to come!

May 17, 2023

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Good service. 100% Excellent Service Reasonalble prices Very Friendly staff They communicated at all times to explain to me what was going on in my car. More

by judy_gaby07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Pressler, Josh Stogdale

May 17, 2023

Tri State Nissan responded

Thank you for your feedback! We're thrilled to hear that you received good service and that our team provided you with excellent service. We strive to offer reasonable prices while maintaining the highest quality of work. Our friendly staff is dedicated to ensuring your satisfaction. Communication is key, and we're glad that we were able to keep you informed about the progress of your car. Thank you for choosing us, and we look forward to serving you again in the future!

May 12, 2023

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Was in and out very quickly for an oil change in a tire rotation. Thats what I like. In and out. More

by pamela_cross
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 15, 2023

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

May 12, 2023

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thank you very good thank very much ok 15 word thank thank you very much More

by MASTERSON.PAUL
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns

May 15, 2023

Tri State Nissan responded

You're welcome! We appreciate your kind words and look forward to serving you again in the future.

May 09, 2023

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I love the service and how nice everyone is, I will definitely buy my next vehicle from you More

by d.dennis.06
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Skylar Warner , Bob Pressler, Drake Shaw, Josh Stogdale

May 10, 2023

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

May 10, 2023

d.dennis.06 responded

I love my Nissan Rogue that I purchased from your dealership and everyone went out of their way during the purchasing process!!!!

May 05, 2023

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You all were very professional, and really friendly, and knowledgeable, I will always bring my Nissan to you all. Great job. Thanks 👍 More

by WOLFEDONNA91
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns

May 08, 2023

Tri State Nissan responded

Thank you so much for your kind words and for choosing us for your Nissan service needs! Our team takes pride in being professional, friendly, and knowledgeable, and we're thrilled to hear that we met your expectations. We appreciate your loyalty and trust in us and look forward to continuing to provide you with the outstanding service you deserve for years to come. Thanks again for the great review!

April 30, 2023

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Employee Rating

This us to be my go to place for buying vehicles and service work. But my last many experiences have left me wondering. This place is QUICK to rip you off and when you bring it up they shrug it off and More

by jason@jcs-homeservices.com
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Todd Kerns, Skylar Warner , Mike Brown, Josh Stogdale

May 01, 2023

Tri State Nissan responded

Thank you for taking the time to provide feedback about your experience with us. We are always hard at work to ensure our team delivers on our brand promise, and every customer has a positive experience. We will consider your feedback as we work toward improving how we do business. If you have a moment, please contact the Service Manager at 540-667-6800 or via email at contact.us@tristatenissan.com with more details about your recent visit. Our goal and commitment is to deliver 100% customer satisfaction. Nothing else will do.

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