Martin Gero | Page 8

Unfortunately the vehicle I was looking at wasnt the right fit at this time. Will keep a look out for better fit and maybe will be back. right fit at this time. Will keep a look out for better fit and maybe will be back. More

Helpful 0

Report | Print

Great Experience Outstanding experience purchasing my vehicle. So good we came back five days later for a second vehicle. Sales person (Martin Gero) was fantastic! No Outstanding experience purchasing my vehicle. So good we came back five days later for a second vehicle. Sales person (Martin Gero) was fantastic! No pressure and answered all my questions. Martin worked with us to get best deal possible. More

by dmoquin Verified Customer Verified Customer

Helpful 0

Report | Print

Purchase experience All the guys worked as a team, I know I was the pain in the a-- customer, want to thank all of you, Great Team Work !! All the guys worked as a team, I know I was the pain in the a-- customer, want to thank all of you, Great Team Work !! More

by rdexter Verified Customer Verified Customer

Helpful 0

Report | Print

I wanted to purchase a vehicle as I’ve been looking for awhile but as i was there browsing around i saw his name tag and i noticed Martin was helping another gentlemen and i observed him on his phone the e awhile but as i was there browsing around i saw his name tag and i noticed Martin was helping another gentlemen and i observed him on his phone the entire time which is very unprofessional. I was recommended to him by a family member but i got up and walked out. I’ll be back but i will be purchasing from another sales associate. More

Helpful 2

Report | Print

Great overall experience. My experience at Jerry Ulm was very good overall. We ran into a few hiccups along the way but Martin did his best to get them resolved. Dan in finance My experience at Jerry Ulm was very good overall. We ran into a few hiccups along the way but Martin did his best to get them resolved. Dan in finance was amazing. Everyone was very customer service oriented and made the experience pretty easy. I would highly recommend this dealership. More

by ShawnP Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome I thoroughly enjoyed my experience with your dealership. Martin was awesome to work with. He listened to my needs and wants and he went above and beyo I thoroughly enjoyed my experience with your dealership. Martin was awesome to work with. He listened to my needs and wants and he went above and beyond to make sure I was satisfied. Most importantly, he was honest throughout the sale. I will be a return customer. More

by yealeisea.wilcox Verified Customer Verified Customer

Helpful 0

Report | Print

Professional, polite, attentive Came in looking to see a specific vehicle, my sales guy, Marvin met me in the lot and knew my name, was very polite and made it a great experience! Came in looking to see a specific vehicle, my sales guy, Marvin met me in the lot and knew my name, was very polite and made it a great experience! More

by Kyle Verified Customer Verified Customer

Helpful 0

Report | Print

Jeep Gladiator Enjoyed the entire process, from order to delivery. Everyone was eager to help and make sure that I was helped and taken care of through Enjoyed the entire process, from order to delivery. Everyone was eager to help and make sure that I was helped and taken care of through More

by BILLSNOWDON6 Verified Customer Verified Customer

Helpful 0

Report | Print

Closing was a real let down! I purchased a used car late on a Sunday. I agreed on price and signed, planning on returning next AM to complete sale. I was held waiting to get into I purchased a used car late on a Sunday. I agreed on price and signed, planning on returning next AM to complete sale. I was held waiting to get into finance office for over an hour. The car was ready to go, and so was my friend that drove me there from over an hour away. The delay caused us to drive home at rush hour, in a car that I wasn’t yet comfortable with (Challenger R/T Scatpack Shaker 6.4L...unbelievably perfect!). I asked for my $50 Visa gift card that was offered on Carfax for coming to test drive at your dealership... which led to sale! I was told that “it’s a lotta paperwork, and takes a long Time to fill it out, then you have to wait for it to Come in the mail. All while I was being delayed For that hour! I left there angry, hot, hungry and Just plain mad. I parked the car and didn’t even look at it for 2 days! But wait, there’s more! After the manager and I finished negotiating The price, the next day when I finally got into Finance office, I was told of remaining warranty, was given a low coverage option and A very expensive option or the remaining option of remaining factory warranty and lifetime drive train! The prices were so far separated and smaller font, you damned near missed them! Their were six to seven other Options, was told to sign where indicated, so we can get you out of here! That maneuver added thousands to my total! I still haven’t seen paperwork to know what I paid! Then I was handed a plastic chip (which I have no use for!). I asked To have it printed with paper and ink copy, and they said that the printer wasn’t working, but he promised to overnight express mail it to me. That was a was 3 days ago and I haven’t seen it Yet! So Mr. Jerry Ulm, I ask you, How can you make up to me the inconvenience of your team’s misdeeds? I gave you a great review on The first day, but next day doesn’t even have Anything good. Just typical dealership annoying crap! Thanks for listening, I look forward to your response. More

by transam8570 Verified Customer Verified Customer

Helpful 1

Report | Print

In and out in about 3 hours We explained what our usages for a Wrangler were. Martin helped to identify what we would make use of and he didn't oversell us. He identified invento We explained what our usages for a Wrangler were. Martin helped to identify what we would make use of and he didn't oversell us. He identified inventory and the test drive was better than previous dealership test drives. The deal and finance experience was equally quick and worthwhile. The finance manager heard our reasons for wanting different warranty options and explained them thoroughly. I am happy with my purchase. More

by PRESTON.MCGOWAN Verified Customer Verified Customer

Helpful 0

Report | Print