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Martin Hernandez
Martin Hernandez at Clay Cooley Mitsubishi

Martin Hernandez

Finance Manager

Clay Cooley Mitsubishi

1500 Interstate 20 Frontage Rd
Arlington, TX 76018

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3.8
8 Reviews
3.8

8 Reviews

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8 Reviews of Martin Hernandez

August 04, 2025

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Employee Rating

Unsatisfied experience. Complete and utter disappointment. Poor experience. Can’t believe this happened to me here. More

by Rolanda Jordan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Soler

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Aug 06, 2025

Clay Cooley Mitsubishi responded

Hello Rolanda, thank you for your review, we understand your disappointment as we try to fulfill all of our customers challenges in assisting them with a new vehicle purchase. We will always give every customer 100% regardless and appreciate the opportunity in assisting you...

June 23, 2025

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Employee Rating

They do a Great service for my car Mitsubishi Outlander and give me a free car wash More

by etellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Markwald, Javier Perez

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Jun 25, 2025

Clay Cooley Mitsubishi responded

Hello Etellez, thanks for the recognition of our service team, we're glad that the service on your Mitsubishi Outlander was great...

June 21, 2025

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Employee Rating

Super fast process. Typically you spend hours at the dealership. The team got me out of my old vehicle and heading home with my new one in less than 2 hours. More

by ds37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Patel, Rodney koon

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Jun 24, 2025

Clay Cooley Mitsubishi responded

Hello ds37, we're glad to hear that your experience at our dealer was fast and had you in your new vehicle heading home in a short time, thank you for the 5-star review and look forward to seeing you visit our service team for all the scheduled maintenance...

May 31, 2025

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Employee Rating

Treated well, good deal. Vehicle was clean and in excellent working order. Would recommend them. More

by ajwilliams_phd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney koon , Jaylen and Jonah Hearst

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May 26, 2025

Dealership Rating
Employee Rating

Had a great experience very fast service. They made sure I was taken care of. More

by rotaylor77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terry White

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May 28, 2025

Clay Cooley Mitsubishi responded

Hello Rotaylor, thank you for the 5-star review and glad to hear that your experience was great...

May 21, 2025

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Employee Rating

Great service friendly people good prices Nice cars Will always shop Clay Cooley the best More

by richard53drisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Markwald, Ket Demoranville, Chuck Patel, Adam Soler, Jo Wren, Javier Perez

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May 24, 2025

Clay Cooley Mitsubishi responded

Thank you Richard, for the 5-star review for our dealership...

March 24, 2025

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Employee Rating

Very helpfully with my car and my needs always good at showing me what is going on and what repairs are needled More

by zubalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ket Demoranville, Rashad Sample, Daniel Mindieta, Rene Galvan, Chuck Patel, Andrea Bernal, Adam Soler, Jo Wren, Javier Perez

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Mar 27, 2025

Clay Cooley Mitsubishi responded

Hello Zubalg, thanks for the 5-star review, we truly appreciate your business...

February 21, 2025

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Employee Rating

Very helpful to us they will accommodate all your needs thanks for the help guys More

by RICHMONDTIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Markwald, Ket Demoranville, Rashad Sample, Adam Soler, Jo Wren, Javier Perez

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Feb 24, 2025

Clay Cooley Mitsubishi responded

Hello Timothy, thank you for the review but we are disappointed that we could not earn a 5-star. We will use this as a training opportunity to improve our process and look forward to your next service visit...

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