Martin Munoz | Page 34

Excellent Martin in the service department was excellent. He took great care of all my cars needs. I live a little far from this dealership but was well worth t Martin in the service department was excellent. He took great care of all my cars needs. I live a little far from this dealership but was well worth the drive for honest and good service More

Report | Print

Problem Solved! I brought my S60 in for regular service, luckily, my service advisor, Martin M. queried me regarding any additional issues I might be experiencing, re I brought my S60 in for regular service, luckily, my service advisor, Martin M. queried me regarding any additional issues I might be experiencing, reminding me that my car actually shut off on me a couple of times during the start/stop process. When they realized that they'd have to keep my car overnight they quickly provided a loaner vehicle and I was on my way. They had to keep my car longer than usual but they got to the bottom of the problem (bad battery). The turn in and pick up process was simple and I was back in my vehicle in about fifteen minutes. So glad this important safety issue was addressed and I'm satisfied with my Culver City Volvo experience as usual. More

Report | Print

Excellent customer service This is the second time I bring my xc90 for service at this location, Martin in the service department has helped me both times, he is the absolute be This is the second time I bring my xc90 for service at this location, Martin in the service department has helped me both times, he is the absolute best when it comes to customer service - answers all of my questions and provides me with detailed information about my car. I have been in and out in less than 20 minutes both times, and this is with a loaner. I have taken my car for service to Volvo in Santa Monica and walked out after waiting over an hour to see the service advisor and not having a loaner, even though it was promised as I waited. I also recently took my car for service to Volvo in Pasadena and had to request a different advisor because the one who was assigned to me made it clear he was busy as I waited over 20 minutes (he yelled he was busy and I would have to wait as he was asked by a very nice woman to come help me), so I requested a different advisor, who was very nice but failed to return my call after leaving two messages. I would have walked out but this is the closest dealer to my house and my car had a light on and needed service ASAP. It is worth to drive the extra mile to Volvo in Culver City and get the service one deserves. More

Report | Print

REPAIR OF MALFUNCTIONING REAR HATCH ON XC60 THE SERVICE WAS EXCELLENT AND COVERED BY MY EXTENDED WARRANTY! THE SHOWROOM IS CLEAN AND PLEASANT. THE FOLKS WORKING IN THE SHOWROOM WERE FRIENDLY AND THE SERVICE WAS EXCELLENT AND COVERED BY MY EXTENDED WARRANTY! THE SHOWROOM IS CLEAN AND PLEASANT. THE FOLKS WORKING IN THE SHOWROOM WERE FRIENDLY AND ACCOMMODATING. More

Report | Print

Excellent service for an old Volvo I brought a 1994 Volvo in and its problems were correctly diagnosed and repaired. Service was fast and friendly and Martiin followed up to make sure I brought a 1994 Volvo in and its problems were correctly diagnosed and repaired. Service was fast and friendly and Martiin followed up to make sure that everything was alright. Thank you! More

Report | Print

20K Service on my XC90 Excellent service, as always from Martin. Listened to all my concerns and helped to address them. Michael checked in on me, 2 years after I bought Excellent service, as always from Martin. Listened to all my concerns and helped to address them. Michael checked in on me, 2 years after I bought the car. It's nice to see this level of attentiveness even after the sale is complete. More

Report | Print

Yearly 10k Service Service department at Culver Volvo has always been great. Extremely friendly and great at communicating what they are doing and the status of my servi Service department at Culver Volvo has always been great. Extremely friendly and great at communicating what they are doing and the status of my service. More

Report | Print

Service Technician was professional, quick & honest I live near Glendale and have Rusnak Volvo nearby BUT I prefer Tony's Culver City Volvo for their friendly team & professional work environment! This I live near Glendale and have Rusnak Volvo nearby BUT I prefer Tony's Culver City Volvo for their friendly team & professional work environment! This is a place that earns my business and I refer Friends to often. More

Report | Print

Service experience Martin gets you in and out fast . Been here many times and they are efficient with your time . They provide good service . Martin is good Martin gets you in and out fast . Been here many times and they are efficient with your time . They provide good service . Martin is good More

Report | Print

Great experience I bought my Volvo at an another place as used and it is still under warranty. Martin communicated with me through emails and everything went very smo I bought my Volvo at an another place as used and it is still under warranty. Martin communicated with me through emails and everything went very smooth. Thank you;) More

Report | Print