Martin Munoz | Page 35

Another nice experience Took my car in for the 20,000 mi factory service. Everything was done by the time promised, with some extra recommendations. I received a free rental Took my car in for the 20,000 mi factory service. Everything was done by the time promised, with some extra recommendations. I received a free rental car for the day... great. More

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XC 90 Service Great experience for service! Martin addressed the issues with my XC90, explained the service and was accommodating when the pick up time didn’t fit i Great experience for service! Martin addressed the issues with my XC90, explained the service and was accommodating when the pick up time didn’t fit into my schedule...very friendly and personable service team! More

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Fantastic service! Culver City Volvo runs a first rate service operation that consistently goes the extra mile to assure that each issue you identify is addressed and re Culver City Volvo runs a first rate service operation that consistently goes the extra mile to assure that each issue you identify is addressed and resolved. Same day service (often while you wait or within hours) is commonplace, as is the exceptional treatment of each customer. More

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Prompt and Friendly Service Martin was great to work with during my brief visit to Volvo. Due to unexpected work schedules, I needed to extend the use of my loaner car by one day Martin was great to work with during my brief visit to Volvo. Due to unexpected work schedules, I needed to extend the use of my loaner car by one day. Martin was happy to oblige. Car was ready and clean upon arrival. More

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Excellent service All staff members I have dealt with are efficient and courteous. Martin Munoz is exemplary and sets the standard for others to follow. My interaction All staff members I have dealt with are efficient and courteous. Martin Munoz is exemplary and sets the standard for others to follow. My interactions with other service staff have been highly satisfactory. More

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Martin Munoz is the best In all my years of dealing with automotive service, I've never met anyone as helpful and knowledgable as Martin Munoz. He's a true gem. Even though Cu In all my years of dealing with automotive service, I've never met anyone as helpful and knowledgable as Martin Munoz. He's a true gem. Even though Culver City Volvo is further away from my home than another dealership, I always make the trip here because the excellent service from Martin and the whole team is excellent. More

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Quick and easy with fantastic customer service Everything you want in a 10,000 mile check in when you have a crazy, busy life. Another reason I love CC Volvo - their people., Everything you want in a 10,000 mile check in when you have a crazy, busy life. Another reason I love CC Volvo - their people., More

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They Take Care of You I rarely have to bring my Volvo in for service but when I do, it's taken care of quickly and I rarely pay much. I rarely have to bring my Volvo in for service but when I do, it's taken care of quickly and I rarely pay much. More

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Overall, excellent service Made an appointment for 1 year service. Martin took care of my car and went over the issues. He also pointed out the my gear shift plastic cover was Made an appointment for 1 year service. Martin took care of my car and went over the issues. He also pointed out the my gear shift plastic cover was starting to crack and said they would replace it. I did not notice this but welcomed the replacement. They were very thorough and even offered to wash my car when I picked it up the following day but I said no since we had slight rainfall. More

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Customer Service The Customer Service at Volvo Culver City remains consistently outstanding and is one of the reasons I continue to lease a Volvo and have for so many The Customer Service at Volvo Culver City remains consistently outstanding and is one of the reasons I continue to lease a Volvo and have for so many years. Martin Munoz, the Service Manager, is particularly outstanding. He was the Service Manager in Santa Monica and I followed him when he moved to the Culver City dealership because he is that good! Customer Service is a lost art that he and his team have perfected and continue to maintain! More

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