Mary Lata | Page 8
Lincoln Service Advisor
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
76 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
17 yrs, 4 mos
Languages Spoken
English
76 Reviews of Mary Lata
April 03, 2017
normal maintenance The ford crown vic needed a new battery and oil change as it had been sitting for a long time. I went in to get the battery and was almost immediately The ford crown vic needed a new battery and oil change as it had been sitting for a long time. I went in to get the battery and was almost immediately waited on. The car was taken back in just a few minutes They changed the oil and replaced the battery. Just a few minutes later the car was waiting to go home. More
Other Employees Tagged: not sure who dd the work on the car.
March 02, 2017
FANTASTIC! ! Prompt, courteous and experienced professionals Love the outstanding customer service! ALL employees are very knowledgeable, they demonstrate all attributes that customers appreciate in a service i Love the outstanding customer service! ALL employees are very knowledgeable, they demonstrate all attributes that customers appreciate in a service industry! Bozard Ford is the BEST!! More
December 14, 2016
Personal Service has always been top notch I have always serviced my 2013 Explorer at Bozard Ford Lincoln since i bought it.The personal attention the Service Manager gives and the fast and eff I have always serviced my 2013 Explorer at Bozard Ford Lincoln since i bought it.The personal attention the Service Manager gives and the fast and efficient manner the techs do their magic is top notch. More
November 22, 2016
Oil change I really enjoy bringing my car there for service. The staff is well trained and pleasant. The service is excellent and the wait time is very acceptabl I really enjoy bringing my car there for service. The staff is well trained and pleasant. The service is excellent and the wait time is very acceptable even without an appointment. More
November 21, 2016
Great service provided by customer-centric staff I only go to this dealer for service for the great service, customer-focused personnel, good value, and their ability to take and stick to appointment I only go to this dealer for service for the great service, customer-focused personnel, good value, and their ability to take and stick to appointment times. More
November 15, 2016
I just don't get any better. Mary Lata deserves 10 stars out of 5! Not only did Mary effortlessly handle my 60,000 mile service but my Auto Butler service also. She went beyond Mary Lata deserves 10 stars out of 5! Not only did Mary effortlessly handle my 60,000 mile service but my Auto Butler service also. She went beyond what I expected by making sure all my new email and snail mail addresses were updated on the Bozard site but on the Auto Butler site as well. I had numerous service advisors in the past and all were good; however, I feel Mary just went beyond what was expected of her. She also gave me her secret bug removal method which I'll keep as our secret. If you need to know - one will have to ask Mary for her secret. More
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