Born and raised in Houston, have 3 dogs, love helping people find the right car for their needs and the right deal. Workaholic!!
Read more339 Reviews
Write a ReviewDealership Experience
36 yrs, 4 mos
Industry Experience
40 yrs
339 Reviews of Mary Margaret McGowan
September 08, 2018
Bought another Lexus from Mary Margaret Mary Margaret is such a great sass person. She really cares and treats a customer right. Kevin was easy to deal with as well in Finance. Mary Margaret is such a great sass person. She really cares and treats a customer right. Kevin was easy to deal with as well in Finance. More
Other Employees Tagged: Kevin Jacobson
September 08, 2018
Wonderful! It was a wonderful experience! Mary Margarett and Tim thank you for helping me in this transaction. Excellent team work. I love my new LEXUS! It was a wonderful experience! Mary Margarett and Tim thank you for helping me in this transaction. Excellent team work. I love my new LEXUS! More
Other Employees Tagged: Tim Gallagher
September 04, 2018
Professional people, great deal, awesome experience My friend and I had been interested in the Lexus NX 300 for a while, so we decided to get a test drive and picked Westside Lexus. We are glad we did o My friend and I had been interested in the Lexus NX 300 for a while, so we decided to get a test drive and picked Westside Lexus. We are glad we did our test drive here. Merrell was very friendly and professional. He took time showing us around and inside the vehicle, and clearly explained all the unique features. During the test drive, he answered all of our questions thoroughly and helped us know and love this vehicle even more! That was our first visit. We could not make a decision that day even though we had decided we would definitely buy this car. We wanted to go to different dealers to compare the offers. The second time I visited Merrell, he was still very patient and down-to-earth with me. He helped me find the combination that had my favorite exterior and interior colors and package that had all the features that I needed. I knew this was going to be my car but I just could not say the final word, because I had this weird promise with my friend to buy twin cars and park together at work lol. So I had to talk to her first since she was not there. I made it complicated, but Merrell made the process super easy for us, so the third time we went in, I finally bought the car with a great deal. Mary and Homer helped me finalize the deal. They were also amazing and lovely people to work with. I would never expect car purchasing process to be so pleasant. I know I just wrote an essay, but from my experience of working with Merrell, Mary and Homer, along with a few other staff that have helped me during and after the purchase, I can assure you that Westside Lexus is a great place to buy your vehicles. People here are friendly, honest, and knowledgeable; they will do their best to help you get good deals. You walk out not just with a car you love, but also with knowing more great and professional people. More
Other Employees Tagged: Homer Hsu, Merrell Middleton
August 31, 2018
First class professional service. Most positive experience I have ever had purchasing a vehicle. Mary Margaret McGowan made the process so easy and she has so much experience that she Most positive experience I have ever had purchasing a vehicle. Mary Margaret McGowan made the process so easy and she has so much experience that she anticipates the customer's every need. I don't want to buy a car from anyone but her and West Side Lexus in the future. More
Other Employees Tagged: Judy Patureau, Jeremy Reardon
August 22, 2018
Efficient and excellent I give this rating due to service and knowledge. Very helpful- seem honest . Always available to discuss concerns and what options I have and also rep I give this rating due to service and knowledge. Very helpful- seem honest . Always available to discuss concerns and what options I have and also reps input very valuable More
Other Employees Tagged: Charles Perkins
August 21, 2018
Outstanding pre owned purchase Best purchase experience ever. Kyle and Bob and everyone made this am awesome experience. What a class act group of folks. Felt like family. Highly re Best purchase experience ever. Kyle and Bob and everyone made this am awesome experience. What a class act group of folks. Felt like family. Highly recommend Westside Lexus for sales or service. They have been one of the best places in Texas for a long time. More
Other Employees Tagged: Ty Stanberry, Robert Parnell, Tracy Harbes , Ronnie Brush, Kevin Jacobson, Kyle Pender, James Vu, Ross Zuerner
August 20, 2018
Regular maintenance I love having Chase as my service rep as he does an outstanding job on the maintenance of my Lexus and I appreciate him a lot. I love having Chase as my service rep as he does an outstanding job on the maintenance of my Lexus and I appreciate him a lot. More
Other Employees Tagged: Chase Clements , Kevin Jacobson, Mike Shafer
August 18, 2018
my car wouldn’t stay started Chase(service rep) gave me a loner, checked the problem out, priced the repair, and returned my car in two days.. Doesn’t get better than that!! Chase(service rep) gave me a loner, checked the problem out, priced the repair, and returned my car in two days.. Doesn’t get better than that!! More
Other Employees Tagged: Chase Clements
August 18, 2018
Always a pleasure It's always a pleasure to buy a car from Westside Lexus. The staff are attentive, the service is outstanding and the sales team is THE BEST. It's always a pleasure to buy a car from Westside Lexus. The staff are attentive, the service is outstanding and the sales team is THE BEST. More
Other Employees Tagged: Paul Rockett
August 17, 2018
Great experience! Looks like we will be a forever Lexus family! Great experience and the whole Lexus team provided amazing service. We will be referring our friends a Looks like we will be a forever Lexus family! Great experience and the whole Lexus team provided amazing service. We will be referring our friends and family! More
Other Employees Tagged: Bret Aldridge, Steve Budde, Dale McMullen, James Vu

