Mary McClain
Mary McClain at Orr Chevrolet of Fort Smith

Mary McClain

Service Customer Care

Orr Chevrolet of Fort Smith

6500 Autopark Dr
Fort Smith, AR 72908

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4.7
113 Reviews

I'm Mary McClain and I'm a 1988 graduate of Caney Valley High in Ramona, OK. I've been in the automotive business for 22 years and I love it because of the customer service. I get to meet new people and help them with their needs. I'm a friendly person and I love what I do here at Orr Auto Park. I love the people I work with. They are family to me. Most of all, my husband for 28 years and my 2 children. My free time is devoted to my precious grand daughter, Harmony , and my grandson Wyatt . I enjoy life

Dealership Experience

10 yrs, 5 mos

Industry Experience

20 yrs, 7 mos

Specialties & Trainings

chevy service advisor

customer service

4.7

113 Reviews

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113 Reviews of Mary McClain

September 11, 2025

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Always rolling out the red carpet! !! How could I not love coming here! Purchased my first vehicle at Smith in 1970. I think that says it all!! More

by LSPARKS1
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Recommend Dealer
Yes

Other Employees Tagged: Jason Isclaw , Tray Dixon put me in a vehicle I didn't even know I wanted! Kind, polite, I could go on...... great experience... also Wes was great --- he was working all alone that day and was to the point and professional.

September 10, 2025

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Great service from phone and service. I have bought my car there for several years. More

by DTHRIFT1
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Yes

September 05, 2025

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Harold Dean is a top of the line service coordinator, don’t get any better More

by DLM502010
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

July 14, 2025

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This is the third vehicle I have bought from Orr and I will continue to do business with them. More

by darla.melton
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

July 11, 2025

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Great customer service keeps me coming back to Orr. Harold is the best and is greatly appreciated! More

by bsuehayes
Recommend Dealer
Yes

Other Employees Tagged: Harold Dean

June 20, 2025

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Fast and courteous on service , they called me as soon as my car was finished! Greatly appreciated the fast service! More

by lbowden43
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Yes

June 13, 2025

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They did an awesome job with communication and getting the recall done within an hour. More

by GILKER8
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Recommend Dealer
Yes

June 11, 2025

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Brought my 2022 Tahoe in to Orr-Ft Smith to have the oil changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surpr More

by BUGZ5174
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Recommend Dealer
Yes

Other Employees Tagged: Eduardo

May 16, 2025

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Fast efficient service! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! More

by ralph.lydia
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Yes

May 10, 2025

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Prices are high but in all, excellent customer service. Awesome selection in vehicles and they was able to answer all our questions. More

by JERRYRENA44
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Recommend Dealer
Yes

Other Employees Tagged: Harold Dean, Jason Isclaw

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